Customer Service Trainer II Salary in Greenville, Pennsylvania
Customer Service Trainer II Salary in Greenville, PA
How much does a Customer Service Trainer II make in Greenville, PA? The average Customer Service Trainer II salary in Greenville, PA is $52,522 as of May 28, 2024, but the range typically falls between $45,399 and $62,087. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Trainer II Salary | $38,914 | Greenville,PA | May 28, 2024 |
| 25th Percentile Customer Service Trainer II Salary | $45,399 | Greenville,PA | May 28, 2024 |
| 50th Percentile Customer Service Trainer II Salary | $52,522 | Greenville,PA | May 28, 2024 |
| 75th Percentile Customer Service Trainer II Salary | $62,087 | Greenville,PA | May 28, 2024 |
| 90th Percentile Customer Service Trainer II Salary | $70,796 | Greenville,PA | May 28, 2024 |
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What skills does a Customer Service Trainer II need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Security Policy: A security policy is a document that states in writing how a company plans to protect its physical and information technology (IT) assets.
What Should I Pay?
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Job Description for Customer Service Trainer II
Customer Service Trainer II delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer II leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer II provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)... View full job description
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T.J. Maxx - Bear Creek Village, PAT.J. Maxx - 461 Arena Hub Plaza 18702 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeabl...- 1 Day Ago
Career Path for Customer Service Trainer II
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Trainer II, the upper level is Customer Service Trainer III and then progresses to Customer Service Training Supervisor.
What does a Customer Service Trainer II do?
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Customer Service Trainer II Pay Difference by Location
Customer Service Trainer II salary varies from city to city. Compared with national average salary of Customer Service Trainer II, the highest Customer Service Trainer II salary is in San Francisco, CA, where the Customer Service Trainer II salary is 25.0% above. The lowest Customer Service Trainer II salary is in Miami, FL, where the Customer Service Trainer II salary is 3.5% lower than national average salary.
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About Greenville, Pennsylvania
Similar Jobs to Customer Service Trainer II
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
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| Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
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| Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Level of Education for Customer Service Trainer II
Jobs with different levels of education may pay very differently. Check the Customer Service Trainer II salary of your education level.
Customer Service Trainer II Salary by Global Country
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About Greenville, Pennsylvania Greenville is a borough in Mercer County, Pennsylvania, United States. Located along the Shenango River, it lies roughly 80 miles from both Pittsburgh....More
Greenville, Pennsylvania area prices were up 1.3% from a year ago View the Cost of Living in Greenville, Pennsylvania
Customer Service Trainer II Salary in popular cities: Philadelphia, Pittsburgh, Allentown
Skills associated with Customer Service Trainer II: Skills Development, Customer Support Policies, Standards and Procedures, Training Needs Analysis, Sales Training ...More
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