As of March 01, 2025, the average annual salary for a Field Service Technician I in Portsmouth, VA is $46,732. According to Salary.com, salaries can range from a low of $37,466 to a high of $56,811, with most professionals earning between $41,882 and $52,007.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $55,210 | $4,601 | $1,062 | $27 |
| Average | $49,609 | $4,134 | $954 | $24 |
| 25th Percentile | $44,460 | $3,705 | $855 | $21 |
An entry-level Field Service Technician I with under 1 year experience makes about $45,775. With less than 2 years of experience, a mid-level Field Service Technician I makes around $46,132. After 2-4 years, the Field Service Technician I pay rises to about $47,065. Those senior Field Service Technician I with 5-8 years of experience earn roughly $47,687, and those Field Service Technician I having 8 years or more experience are expected to earn about $47,842 on average.
| Levels | Salary |
|---|---|
| Entry Level Field Service Technician I | $45,775 |
| Intermediate Level Field Service Technician I | $46,132 |
| Senior Level Field Service Technician I | $47,065 |
| Specialist Level Field Service Technician I | $47,687 |
| Expert Level Field Service Technician I | $47,842 |
| Entry Level | 8% |
| Mid Level | 7% |
| Senior Level | 5% |
| Top Level | 4% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Repairing: To put something that is damaged, broken, or not working correctly, back into good condition or make it work again.
Background Check: A background check or background investigation is a review of a potential employee's criminal, commercial and financial records. The goal of background checks is to ensure the safety and security of the employees in the organisation
| Skill | Salary | Demand |
|---|---|---|
|
Project Management
|
$59,349 |
27%
|
|
Product Training
|
$52,339 |
12%
|
|
Onboarding
|
$52,339 |
12%
|
|
B2B
|
$52,339 |
12%
|
|
Microsoft Office
|
$52,339 |
12%
|
|
Analysis
|
$51,872 |
11%
|
