How much does a Help Desk Senior Manager make in Antioch, CA? The average Help Desk Senior Manager salary in Antioch, CA is $175,120 as of September 01, 2024, but the range typically falls between $157,600 and $194,282. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Senior Manager Salary | $141,650 | Antioch,CA | September 01, 2024 |
25th Percentile Help Desk Senior Manager Salary | $157,600 | Antioch,CA | September 01, 2024 |
50th Percentile Help Desk Senior Manager Salary | $175,120 | Antioch,CA | September 01, 2024 |
75th Percentile Help Desk Senior Manager Salary | $194,282 | Antioch,CA | September 01, 2024 |
90th Percentile Help Desk Senior Manager Salary | $211,728 | Antioch,CA | September 01, 2024 |
What Should I Pay?
Help Desk Senior Manager manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Being a Help Desk Senior Manager assists in the development of processes and procedures to achieve service level requirements and performance goals, and produce high-quality service to internal customers. Identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Additionally, Help Desk Senior Manager reviews key metrics to analyze the help desk performance, identify problem areas, and make recommendations for improvement. Engages in resource planning and decision-making. May require a bachelor's degree. Typically reports to a director. The Help Desk Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Help Desk Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Help Desk Senior Manager, the first career path typically progresses to Help Desk Director.
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Help Desk Senior Manager salary varies from city to city. Compared with national average salary of Help Desk Senior Manager, the highest Help Desk Senior Manager salary is in San Francisco, CA, where the Help Desk Senior Manager salary is 25.0% above. The lowest Help Desk Senior Manager salary is in Miami, FL, where the Help Desk Senior Manager salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Compensation Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Help Desk Senior Manager salary of your education level.
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About Antioch, California Antioch (formerly, East Antioch, Smith's Landing, and Marshs Landing) is the second largest city in Contra Costa County, California, United States. Lo....More
Antioch, California area prices were up 2.5% from a year ago View the Cost of Living in Antioch, California
Help Desk Senior Manager Salary in popular cities: Los Angeles, San Diego, San Jose
Skills associated with Help Desk Senior Manager: Help Desk Management, Upgrades Management, Performance Metrics, Process Optimization ...More