As of March 01, 2025, the average annual salary for a Patient Relations Representative in Royal Oak, MI is $48,043. Salary.com reports that pay typically ranges from $42,249 to $56,255, with most professionals earning between $36,974 and $63,732.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $55,864 | $4,655 | $1,074 | $27 |
| Average | $47,709 | $3,976 | $917 | $23 |
| 25th Percentile | $41,955 | $3,496 | $807 | $20 |
An entry-level Patient Relations Representative with under 1 year experience makes about $45,530. With less than 2 years of experience, a mid-level Patient Relations Representative makes around $45,701. After 2-4 years, the Patient Relations Representative pay rises to about $48,012. Those senior Patient Relations Representative with 5-8 years of experience earn roughly $51,400, and those Patient Relations Representative having 8 years or more experience are expected to earn about $51,642 on average.
| Levels | Salary |
|---|---|
| Entry Level Patient Relations Representative | $45,530 |
| Intermediate Level Patient Relations Representative | $45,701 |
| Senior Level Patient Relations Representative | $48,012 |
| Specialist Level Patient Relations Representative | $51,400 |
| Expert Level Patient Relations Representative | $51,642 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 1% |
| Top Level | 8% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Dialysis: Utilizing knowledge of dialysis principles and procedures to treat individuals who suffer from kidney failure to regain normal kidney function.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
| Skill | Salary | Demand |
|---|---|---|
|
Process Improvement
|
$53,328 |
11%
|
|
Building Relationships
|
$51,886 |
8%
|
|
Dialysis
|
$51,406 |
7%
|
|
Infection Control
|
$51,406 |
7%
|
|
Patient Satisfaction
|
$50,925 |
6%
|
|
Leadership
|
$50,925 |
6%
|
