How much does a Retail Store Customer Service Representative make hourly in the United States? The average hourly wage for a Retail Store Customer Service Representative in the United States is $13 as of June 28, 2021, but the range typically falls between $12 and $14. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $12 10% $11 90% $16 75% $14 $13 50%(Median)
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Check out Retail Store Customer Service Representative jobs in Virginia

Customer Service Representative

Avis Budget Group - Arlington, VA

Customer Service Representative

Granules Pharmaceuticals - Chantilly, VA

Job Description for Retail Store Customer Service Representative

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2021 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total hourly compensation opportunity for a Retail Store Customer Service Representative, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
12
14
13

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
12
15
13
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Retail Store Customer Service Representative in the United States. The average hourly rate for Retail Store Customer Service Representative ranges from $12 to $14 with the average hourly pay of $13. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $15 with the average total hourly cash compensation of $13.
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12
14

 

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Skills associated with Retail Store Customer Service Representative: Retail Customer Support, Customer Complaint Resolution, Retail Management System, Customer Service ...More

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