As of March 01, 2025, the average annual salary for a Returns Clerk I in Wilkes Barre, PA is $35,220. According to Salary.com, salaries can range from a low of $31,941 to a high of $39,909, with most professionals earning between $33,504 and $37,674.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $39,909 | $3,326 | $767 | $19 |
| Average | $37,309 | $3,109 | $717 | $18 |
| 25th Percentile | $35,491 | $2,958 | $683 | $17 |
An entry-level Returns Clerk I with under 1 year experience makes about $34,784. With less than 2 years of experience, a mid-level Returns Clerk I makes around $35,403. After 2-4 years, the Returns Clerk I pay rises to about $36,905. Those senior Returns Clerk I with 5-8 years of experience earn roughly $37,125, and those Returns Clerk I having 8 years or more experience are expected to earn about $37,235 on average.
| Levels | Salary |
|---|---|
| Entry Level Returns Clerk I | $34,784 |
| Intermediate Level Returns Clerk I | $35,403 |
| Senior Level Returns Clerk I | $36,905 |
| Specialist Level Returns Clerk I | $37,125 |
| Expert Level Returns Clerk I | $37,235 |
| Entry Level | 7% |
| Mid Level | 5% |
| Senior Level | 1% |
| Top Level | 0% |
| Experienced | 0% |
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Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
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Packaging: Preparing products through wrapping or bottling to protect the goods from damages during transportation and storage.
| Skill | Salary | Demand |
|---|---|---|
|
Data Warehouse
|
$41,559 |
18%
|
|
Safety Standards
|
$41,559 |
18%
|
|
Returns Processing
|
$40,150 |
14%
|
|
Customer Service
|
$37,333 |
6%
|
|
Integrity
|
$36,981 |
5%
|
|
Warehouse Management
|
$36,276 |
3%
|
