As of April 01, 2025, the average annual salary for a Room Reservations Manager in Norfolk, VA is $47,991. Salary.com reports that pay typically ranges from $43,413 to $56,659, with most professionals earning between $39,244 and $64,551.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $56,659 | $4,722 | $1,090 | $27 |
| Average | $47,991 | $3,999 | $923 | $23 |
| 25th Percentile | $43,413 | $3,618 | $835 | $21 |
An entry-level Room Reservations Manager with under 1 year experience makes about $46,283. With less than 2 years of experience, a mid-level Room Reservations Manager makes around $46,488. After 2-4 years, the Room Reservations Manager pay rises to about $47,171. Those senior Room Reservations Manager with 5-8 years of experience earn roughly $47,991, and those Room Reservations Manager having 8 years or more experience are expected to earn about $50,190 on average.
| Levels | Salary |
|---|---|
| Entry Level Room Reservations Manager | $46,283 |
| Intermediate Level Room Reservations Manager | $46,488 |
| Senior Level Room Reservations Manager | $47,171 |
| Specialist Level Room Reservations Manager | $47,991 |
| Expert Level Room Reservations Manager | $50,190 |
| Entry Level | 10% |
| Mid Level | 9% |
| Senior Level | 8% |
| Top Level | 6% |
| Experienced | 2% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Financial Statements: Obtaining and creating formal records of business activities and cash flows to provide results for financial performance.
Service Quality: Service quality is a measure of how an organization delivers its services compared to the expectations of its customers.
| Skill | Salary | Demand |
|---|---|---|
|
Alignment
|
$53,270 |
11%
|
|
Analysis
|
$53,270 |
11%
|
|
Coordination
|
$50,870 |
6%
|
|
Presentation
|
$50,870 |
6%
|
|
Performance Review
|
$50,390 |
5%
|
|
Commitment
|
$50,390 |
5%
|
