As of April 01, 2025, the average annual salary for a Software Support Manager in Albany, NY is $128,434. According to Salary.com, salaries can range from a low of $107,143 to a high of $148,717, with most professionals earning between $117,290 and $139,051.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $137,023 | $11,419 | $2,635 | $66 |
| Average | $126,561 | $10,547 | $2,434 | $61 |
| 25th Percentile | $115,579 | $9,632 | $2,223 | $56 |
An entry-level Software Support Manager with under 1 year experience makes about $124,276. With less than 2 years of experience, a mid-level Software Support Manager makes around $124,775. After 2-4 years, the Software Support Manager pay rises to about $125,606. Those senior Software Support Manager with 5-8 years of experience earn roughly $127,602, and those Software Support Manager having 8 years or more experience are expected to earn about $131,603 on average.
| Levels | Salary |
|---|---|
| Entry Level Software Support Manager | $124,276 |
| Intermediate Level Software Support Manager | $124,775 |
| Senior Level Software Support Manager | $125,606 |
| Specialist Level Software Support Manager | $127,602 |
| Expert Level Software Support Manager | $131,603 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 1% |
| Top Level | 1% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Scrum: Using an agile process for managing the lifecycle development of software products.
SQL: Structured Query Language) is a domain-specific language used in programming and designed for managing data held in a relational database management system (RDBMS), or for stream processing in a relational data stream management system (RDSMS).
| Skill | Salary | Demand |
|---|---|---|
|
Machine Learning
|
$148,984 |
16%
|
|
Code Review
|
$146,415 |
14%
|
|
Software Development Life Cycle
|
$143,846 |
12%
|
|
Software Engineering
|
$143,846 |
12%
|
|
AWS
|
$143,846 |
12%
|
|
Java
|
$142,562 |
11%
|
