How much does a Technical Customer Support Senior Manager make in Cisco, UT? The average Technical Customer Support Senior Manager salary in Cisco, UT is $153,568 as of September 01, 2024, but the range typically falls between $138,502 and $172,543. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
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What skills does a Technical Customer Support Senior Manager need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
2.
Corporate Communications: Corporate communication is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating favourable point of view among stakeholders on which the company depends. It is the messages issued by a corporate organization, body, or institute to its audiences, such as employees, media, channel partners and the general public. Organizations aim to communicate the same message to all its stakeholders, to transmit coherence, credibility and ethics. Corporate communication helps organizations explain their mission, combine its many visions and values into a cohesive message to stakeholders. The concept of corporate communication could be seen as an integrative communication structure linking stakeholders to the organisation.
3.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
Mastering certain skills can make the compensation of a Technical Customer Support Senior Manager higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Insight, you can get a 13% salary raise. If you are good at Continuous Improvement, your salary will increase by 8%.If you are expert in Initiative, your salary will rise by 7%.
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Job Description for Technical Customer Support Senior Manager
Technical Customer Support Senior Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a Technical Customer Support Senior Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, Technical Customer Support Senior Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The Technical Customer Support Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Technical Customer Support Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)...
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Job Openings for Technical Customer Support Senior Manager
in Cisco, UT
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Career Path for Technical Customer Support Senior Manager
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Senior Manager, the upper level is Technical Customer Support Director and then progresses to Top Technical Customer Support Executive.
CareView Communications, Inc. provides video monitoring solutions in the United States. Its products include CareView Patient Safety System, a video monitoring tool to improve the practice of nursing, create a better work environment, and make the patient's hospital stay more satisfying, which is used in hospitals, nur... More
CAREVIEW COMMUNICATIONS INC
Company Description
Fiscal Year Ended in 2022
What does a Technical Customer Support Senior Manager do?
Technical Customer Support Senior Manager in Rochester, NY
The Technical Services Manager is responsible for maintaining information technology strategies by managing staff; researching and implementing technological strategic solutions for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software.
Technical Customer Support Senior Manager Pay Difference by Location
Technical Customer Support Senior Manager salary varies from city to city.
Compared with national average salary of Technical Customer Support Senior Manager, the highest Technical Customer Support Senior Manager salary is in San Francisco, CA, where the Technical Customer Support Senior Manager salary is 25.0% above.
The lowest Technical Customer Support Senior Manager salary is in Miami, FL, where the Technical Customer Support Senior Manager salary is 3.5% lower than national average salary.
Cisco is a ghost town in Grand County, Utah, United States near the junction of State Route 128 (SR‑128) and Interstate 70 (I‑70). The town started in the 1880s as a saloon and water-refilling station for the Denver and Rio Grande Western Railroad. As work crews and, later, travelers came through, stores, hotels and restaurants sprang up to accommodate them. Nearby cattle ranchers and sheep herders in the Book Cliffs north of town began using Cisco as a livestock and provisioning center. Around the turn of the 20th century, over 100,000 sheep were sheared at Cisco before being shipped to marke...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Technical Customer Support Senior Manager, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
138502
172543
153568
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
152371
198258
171027
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Senior Manager in Cisco, UT. The base salary for Technical Customer Support Senior Manager ranges from $138,502 to $172,543 with the average base salary of $153,568. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $152,371 to $198,258 with the average total cash compensation of $171,027.
About Cisco, Utah Cisco is a ghost town in Grand County, Utah, United States near the junction of State Route 128 (SR‑128) and Interstate 70 (I‑70). The town started in....More