Technical Customer Support Senior Manager Salary in Crosby, Pennsylvania

Technical Customer Support Senior Manager Salary in Crosby, PA

How much does a Technical Customer Support Senior Manager make in Crosby, PA? The average Technical Customer Support Senior Manager salary in Crosby, PA is $140,995 as of September 01, 2024, but the range typically falls between $127,163 and $158,416. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Technical Customer Support Senior Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Senior Manager Salary $114,569 Crosby,PA September 01, 2024
25th Percentile Technical Customer Support Senior Manager Salary $127,163 Crosby,PA September 01, 2024
50th Percentile Technical Customer Support Senior Manager Salary $140,995 Crosby,PA September 01, 2024
75th Percentile Technical Customer Support Senior Manager Salary $158,416 Crosby,PA September 01, 2024
90th Percentile Technical Customer Support Senior Manager Salary $174,277 Crosby,PA September 01, 2024
25% $127,163 10% $114,569 90% $174,277 75% $158,416 $140,995 50%(Median) Didn’t find job title? Click
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Check out Technical Customer Support Senior Manager Job Openings in Crosby, Pennsylvania

Senior Manager, Technical Accounting and External Reporting

Crown Cork & Seal USA, Inc. - Morrisville, PA

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SR MGR SALES & MARKETING SUPPORT

TE connectivity - Berwyn, PA

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What skills does a Technical Customer Support Senior Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Corporate Communications: Corporate communication is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating favourable point of view among stakeholders on which the company depends. It is the messages issued by a corporate organization, body, or institute to its audiences, such as employees, media, channel partners and the general public. Organizations aim to communicate the same message to all its stakeholders, to transmit coherence, credibility and ethics. Corporate communication helps organizations explain their mission, combine its many visions and values into a cohesive message to stakeholders. The concept of corporate communication could be seen as an integrative communication structure linking stakeholders to the organisation.

3.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

See More Skills
Leadership 12.75%
Corporate Communications 1.94%
Futures 0.92%
Others 84.39%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Technical Customer Support Senior Manager higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Insight, you can get a 13% salary raise. If you are good at Continuous Improvement, your salary will increase by 8%. If you are expert in Initiative, your salary will rise by 7%.
Skill Salary Demand
Insight
 $159,325
13%
Continuous Improvement
 $152,275
8%
Initiative
 $150,865
7%
Customer Support
 $150,865
7%
Collaboration
 $148,045
5%
Customer Satisfaction
 $145,225
3%
Get Latest Data
Last Updated on September 01, 2024

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Job Description for Technical Customer Support Senior Manager

Technical Customer Support Senior Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a Technical Customer Support Senior Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, Technical Customer Support Senior Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The Technical Customer Support Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Technical Customer Support Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Technical Customer Support Senior Manager information for you to search for. Click on search button below to see Technical Customer Support Senior Manager job openings or enter a new job title here.

Job Openings for Technical Customer Support Senior Manager in Crosby, PA
  • Crown Cork & Seal USA, Inc. - Morrisville, PA
    Job Description. Senior Manager, Technical Accounting and External Reporting. \n\n. As a key member of our Corporate Accounting team, the Senior Manager wi...
    - 16 Days Ago
  • TE connectivity - Berwyn, PA
    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world....
    - 1 Day Ago
  • Duolingo - ARSENAL, PA
    Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in. ...
    - 3 Days Ago
  • PwC - Philadelphia, PA
    Industry/SectorInsuranceSpecialismGuidewireManagement LevelSenior ManagerJob Description & SummaryA career within Functional and Industry Technologies serv...
    - 3 Days Ago
  • PwC - ARSENAL, PA
    Industry/SectorInsuranceSpecialismGuidewireManagement LevelSenior ManagerJob Description & SummaryA career within Functional and Industry Technologies serv...
    - 4 Days Ago

Career Path for Technical Customer Support Senior Manager

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Senior Manager, the upper level is Technical Customer Support Director and then progresses to Top Technical Customer Support Executive.

Technical Customer Support Senior Manager
Technical Customer Support Director
Top Technical Customer Support Executive
Those that have already made the climb...
Sandra K. McRee, COO
CAREVIEW COMMUNICATIONS INC
CareView Communications, Inc. provides video monitoring solutions in the United States. Its products include CareView Patient Safety System, a video monitoring tool to improve the practice of nursing, create a better work environment, and make the patient's hospital stay more satisfying, which is used in hospitals, nur... More
Fiscal Year Ended in 2022
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Technical Customer Support Senior Manager Pay Difference by Location

Technical Customer Support Senior Manager salary varies from city to city. Compared with national average salary of Technical Customer Support Senior Manager, the highest Technical Customer Support Senior Manager salary is in San Francisco, CA, where the Technical Customer Support Senior Manager salary is 25.0% above. The lowest Technical Customer Support Senior Manager salary is in Miami, FL, where the Technical Customer Support Senior Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Customer Support Senior Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
127163
158416
140995

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
139896
182027
157025
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Senior Manager in Crosby, PA. The base salary for Technical Customer Support Senior Manager ranges from $127,163 to $158,416 with the average base salary of $140,995. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $139,896 to $182,027 with the average total cash compensation of $157,025.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

127163
158416

 

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How much should you be paid?

Generate Your Salary Report

About Crosby, Pennsylvania    Crosby is an unincorporated community in McKean County, Pennsylvania, United States. The community is located along Pennsylvania Route 46 5.4 miles (8....More

Crosby, Pennsylvania  area prices were up 1.5% from a year ago    View the Cost of Living in Crosby, Pennsylvania

Technical Customer Support Senior Manager Salary in popular cities: Philadelphia, Pittsburgh, Allentown

Skills associated with Technical Customer Support Senior Manager: Technical Support, Escalation Management, Customer Relationship Management (CRM) software, Product Support ...More

Jobs with a similar salary range to Technical Customer Support Senior Manager : Customer Support Program Manager

Salary estimation for Technical Customer Support Senior Manager at companies like : Unions, Euroglass Inc, Inovatech Idc Corp