Technical Support Representative II Salary in West Palm Beach, Florida

How much does a Technical Support Representative II make in West Palm Beach, FL? The average Technical Support Representative II salary in West Palm Beach, FL is $44,017 as of September 26, 2019, but the range typically falls between $36,698 and $52,085. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About West Palm Beach, Florida    West Palm Beach is a city in and the county seat of Palm Beach County, Florida, United States. It is located immediately to the west of the adjacent P....More

West Palm Beach, Florida  area prices were up 1.5% from a year ago    View the Cost of Living in West Palm Beach, Florida

Skills Associated with Technical Support Representative II: Remote Support, Product Support, Tier 2 Support, Technical Support ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Technical Support Representative II at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN INC, KOSMOS ENERGY LTD

Jobs with a similar salary range to Technical Support Representative II : Desktop Support Specialist, Buyer Support Specialist, Client Support Specialist

Job Description

Technical Support Representative II provides moderately complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Support Representative II possesses a strong understanding of the organization's products and services, but escalates more complex inquiries. Requires a high school diploma. Typically reports to a supervisor or manager. The Technical Support Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Technical Support Representative II typically requires 1-3 years of related experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Technical Support Representative II.

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Average Base Salary

Core compensation

 
 
 
36698
52085
44017

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
37745
54095
44629
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Support Representative II in West Palm Beach, FL. The base salary for Technical Support Representative II ranges from $36,698 to $52,085 with the average base salary of $44,017. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,745 to $54,095 with the average total cash compensation of $44,629.
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36698
52085

 

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Job Openings for Technical Support Representative II in West Palm Beach, FL
Those that have already made the climb...
Dean Tinsley , Senior Vice President, Operations
Bonanza Creek Energy, Inc., an exploration and production company, focuses on the extraction of onshore oil and related liquids-rich natural gas in the United States. The company's primary oil and liquids-weighted assets are located in the Wattenberg Field in Colorado. As of December 31, 2018, it had proved reserves of... More
Fiscal Year Ended in 2018
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