As of March 01, 2025, the average annual salary for a Voice Communications Analyst I in Akron, OH is $69,187. According to Salary.com, salaries can range from a low of $53,765 to a high of $89,034, with most professionals earning between $61,114 and $79,576.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $82,462 | $6,872 | $1,586 | $40 |
| Average | $71,696 | $5,975 | $1,379 | $34 |
| 25th Percentile | $63,331 | $5,278 | $1,218 | $30 |
An entry-level Voice Communications Analyst I with under 1 year experience makes about $67,831. With less than 2 years of experience, a mid-level Voice Communications Analyst I makes around $68,734. After 2-4 years, the Voice Communications Analyst I pay rises to about $71,036. Those senior Voice Communications Analyst I with 5-8 years of experience earn roughly $71,496, and those Voice Communications Analyst I having 8 years or more experience are expected to earn about $71,803 on average.
| Levels | Salary |
|---|---|
| Entry Level Voice Communications Analyst I | $67,831 |
| Intermediate Level Voice Communications Analyst I | $68,734 |
| Senior Level Voice Communications Analyst I | $71,036 |
| Specialist Level Voice Communications Analyst I | $71,496 |
| Expert Level Voice Communications Analyst I | $71,803 |
| Entry Level | 5% |
| Mid Level | 4% |
| Senior Level | 1% |
| Top Level | 0% |
| Experienced | 0% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Written Communication: Communicating information through written media to educate, inform and influence the target audience.
Data Networks: Data networks refer to systems designed to transfer data between two or more access points via the use of system controls, transmission lines and data switching
Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
| Skill | Salary | Demand |
|---|---|---|
|
Data Networks
|
$93,402 |
35%
|
|
Systems Installation
|
$90,635 |
31%
|
|
Voice Networks
|
$83,024 |
20%
|
|
Solutions Development
|
$81,641 |
18%
|
|
Hosting
|
$80,257 |
16%
|
|
Systems Engineering
|
$79,565 |
15%
|
