As of March 01, 2025, the average annual salary for a Voice Communications Analyst I in Mount Prospect, IL is $74,923. According to Salary.com, salaries can range from a low of $58,222 to a high of $96,415, with most professionals earning between $66,181 and $86,173.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $82,462 | $6,872 | $1,586 | $40 |
| Average | $71,696 | $5,975 | $1,379 | $34 |
| 25th Percentile | $63,331 | $5,278 | $1,218 | $30 |
An entry-level Voice Communications Analyst I with under 1 year experience makes about $73,455. With less than 2 years of experience, a mid-level Voice Communications Analyst I makes around $74,432. After 2-4 years, the Voice Communications Analyst I pay rises to about $76,925. Those senior Voice Communications Analyst I with 5-8 years of experience earn roughly $77,423, and those Voice Communications Analyst I having 8 years or more experience are expected to earn about $77,755 on average.
| Levels | Salary |
|---|---|
| Entry Level Voice Communications Analyst I | $73,455 |
| Intermediate Level Voice Communications Analyst I | $74,432 |
| Senior Level Voice Communications Analyst I | $76,925 |
| Specialist Level Voice Communications Analyst I | $77,423 |
| Expert Level Voice Communications Analyst I | $77,755 |
| Entry Level | 2% |
| Mid Level | 4% |
| Senior Level | 7% |
| Top Level | 8% |
| Experienced | 8% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Written Communication: Communicating information through written media to educate, inform and influence the target audience.
Data Networks: Data networks refer to systems designed to transfer data between two or more access points via the use of system controls, transmission lines and data switching
Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
| Skill | Salary | Demand |
|---|---|---|
|
Data Networks
|
$101,146 |
35%
|
|
Systems Installation
|
$98,149 |
31%
|
|
Voice Networks
|
$89,907 |
20%
|
|
Solutions Development
|
$88,409 |
18%
|
|
Hosting
|
$86,910 |
16%
|
|
Systems Engineering
|
$86,161 |
15%
|
