As of February 01, 2025, the average annual salary for a Voice Communications Analyst II in Jonesboro, AR is $79,386. Salary.com reports that pay typically ranges from $68,367 to $86,380, with most professionals earning between $58,335 and $92,749.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $92,882 | $7,740 | $1,786 | $45 |
| Average | $85,361 | $7,113 | $1,642 | $41 |
| 25th Percentile | $73,513 | $6,126 | $1,414 | $35 |
An entry-level Voice Communications Analyst II with under 1 year experience makes about $75,106. With less than 2 years of experience, a mid-level Voice Communications Analyst II makes around $75,432. After 2-4 years, the Voice Communications Analyst II pay rises to about $79,210. Those senior Voice Communications Analyst II with 5-8 years of experience earn roughly $82,109, and those Voice Communications Analyst II having 8 years or more experience are expected to earn about $82,316 on average.
| Levels | Salary |
|---|---|
| Entry Level Voice Communications Analyst II | $75,106 |
| Intermediate Level Voice Communications Analyst II | $75,432 |
| Senior Level Voice Communications Analyst II | $79,210 |
| Specialist Level Voice Communications Analyst II | $82,109 |
| Expert Level Voice Communications Analyst II | $82,316 |
| Entry Level | 12% |
| Mid Level | 12% |
| Senior Level | 7% |
| Top Level | 4% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Written Communication: Communicating information through written media to educate, inform and influence the target audience.
Data Networks: Data networks refer to systems designed to transfer data between two or more access points via the use of system controls, transmission lines and data switching
Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
| Skill | Salary | Demand |
|---|---|---|
|
Solutions Development
|
$87,324 |
10%
|
|
System Configuration
|
$84,149 |
6%
|
|
Web Portals
|
$84,149 |
6%
|
|
Leadership
|
$82,561 |
4%
|
|
Team Management
|
$82,561 |
4%
|
|
Service Desk
|
$81,767 |
3%
|
