AAA Associate Product Manager, Digital Salary in the United States

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.  We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• Benefits – Medical, Dental, Vision, wellness program and more!

• 401k Matching – $1 for $1 company match up to 6% of pay

• Annual Incentive Plan – Eligibility to participate in AAA annual bonus plan

• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities

• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

As part of the digital product manager team, our Apps Product Manager supports multiple products within a line of business, as well as monitors and maintains documentation of enhancements, issues and systems defects and reports on trends and opportunities for improvement. Additionally, the Product Manager applies industry best practices and executes established product strategy to assigned work or projects, especially for the AAA mobile app and corresponding website functions.

Core Job Responsibilities

• Acts as point of contact for the relationship with business and technology partners

• Works with senior members of the team and partners to create the roadmap for their line of business

• Works actively with the business and team to resolve issues

• Develops metrics with analytics team to track and monitor product or system performance

• Works independently and in group environments

• Exercises discretion in determining priorities and the best methods to use when directing team efforts and resolving product design or enhancement challenges

• Provides research or develops options, and makes recommendations to effectively address design and enhancement issues

• Manages multiple systems or applications projects, tracking key requirements and metrics to ensure that the final product meets objectives.

• Analyzes the market, competitive position and customer research of assigned products.

• Defines and delivers product strategy and product roadmap for assigned business, systems or application products.

• Proposes and recommends goals, metrics and objectives for products, applications or systems, and plans assigned projects to help achieve department goals.

• Provides input to recommended changes to policies and guidelines.

Knowledge & Skills

• Manages and is accountable for the full cycle of a line of business.

• Uses available time effectively and structures work activities to consistently meet commitments.

• Performs well under pressure.

• Builds rapport well.

• Juggles competing priorities, making progress on all assignments, while completing those of highest impact first.

• Exercises judgment on how best to accomplish assignments.

• Understands how own work impacts others, and current level of performance meets established targets.

• Skilled in problem solving and process improvement applications.

• Actively participates in group processes aimed at resolving business challenges.

• Pursues assignments with energy, drive and enthusiasm en route to completion

• Demonstrates commitment and support for team efforts.

• Understands established criteria and work procedures and executes tasks accordingly.

• Treats change and new situations as opportunities for learning or growth; focuses on beneficial aspects of change; speaks positively about change to others.

• Shares information with internal customers to build their understanding of issues and capabilities.

Education & Experience

• 3+ years related experience or a combination of equivalent education and experience in technical product management and engineering.

• Experience with Apps is a plus.