AAA Customer Service Representative - Dealer Services Salary in the United States

How much does a Customer Service Representative - Dealer Services make at companies like AAA in the United States? The average salary for Customer Service Representative - Dealer Services at companies like AAA in the United States is $38,941 as of May 28, 2024, but the range typically falls between $34,544 and $43,339. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Customer Service Representative - Dealer Services do at companies like AAA?

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do.  We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

AAA recently acquired SAFE Security, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry.  With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years. 

JOB SUMMARY

Coordinates the scheduling and completion of service jobs outside of the AAA Smart Home service area by communicating with customers and service partners directly. Controls the process through the initial call, scheduling, follow-up and completion.

RESPONSIBILITIES/JOB DUTIES:

  • Answer inbound service calls and coordinate scheduling of service with designated service partners

  • Provide follow-up with service providers and customers to ensure that jobs have been completed and that they meet or exceed the standards of AAA Smart Home

Why work for us?

  • Training - Career Advancement!

  • Great Benefits - Medical/Dental/Vision

  • Retirement - 401k matching up to 3%

  • Work/Life Balance - PTO 3 Weeks + 9 paid holidays

KNOWLEDGE AND SKILLS:

  • Two or more years in a customer service industry role

  • Strong customer service communication and conflict resolution skills

  • Strong written and verbal communication skills

  • Some call center experience is desired

EDUCATION:

High School Diploma or GED equivalent

#LYN

Check out Customer Service Representative - Dealer Services jobs in Ashburn, Virginia

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Victory Nissan of Mechanicsville - Mechanicsville, VA

$34,544 Low Average $38,941 High $43,339

Understand the total compensation opportunity for Customer Service Representative - Dealer Services at companies like AAA, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$34,544
$43,339
$38,941
The chart shows total cash compensation for the AAA Customer Service Representative - Dealer Services in the United States, which includes base, and annual incentives can vary anywhere from $34,544 to $43,339 with an average total cash compensation of $38,941. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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