How much does a Technical Support Specialist make at companies like AAA in the United States? The average salary for Technical Support Specialist at companies like AAA in the United States is $49,733 as of June 27, 2024, but the range typically falls between $43,531 and $55,936. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
About AAA
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We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
AAA recently acquired SAFE Security, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years.
JOB SUMMARY
We are looking for a creative problem solver to join our amazing AAA Smart Home team. As a Tech Support Specialist on our Tech Support team, you will troubleshoot equipment and service issues. This position will conduct basic alarm panel, camera, and z-wave device troubleshooting with customers over the phone regarding their security systems. You will also be the eyes and ears for our team to learn how we can continuously improve our products and services for our customers.
WHY WORK FOR US?
RESPONSIBILITIES/JOB DUTIES:
KNOWLEDGE AND SKILLS:
EDUCATION, KNOWLEDGE, SKILLS, COMPETENCIES, CERTIFICATIONS/LICENSES:
#SAFE
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Includes base and annual incentives
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