How much does a AARPx Experience VoC Advisor make at companies like AARP in the United States? The average salary for AARPx Experience VoC Advisor at companies like AARP in the United States is $611,530 as of June 27, 2024, but the range typically falls between $391,283 and $831,778. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
About AARP
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AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into 'Real Possibilities' by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the world’s largest circulation magazine, AARP The Magazine and AARP.
Integrated Communications and Marketing (ICM) is a multimedia, service-focused communications and marketing operation that leads in shaping the impression of AARP by providing communications planning, marketing, support and execution for AARP’s strategic business units.
SummaryThe VoC Insights, Advisor will be responsible for managing the identification, analysis and reporting of data and processes associated with the VoC program in order to generate actionable insights that drive customer experience improvements and build customer satisfaction and loyalty at AARP.
Significant focus will be on managing the Clarabridge text analytics platform, including data movement between AARP and Clarabridge, implementation of new data feeds, and oversight of categorization models & data integrity.
This position will report to the Director, VoC Insights, AARP Experience and will oversee the work of analysts working within AARP’s text analytics tool.
ResponsibilitiesPrimary responsibilities include:
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.
Equal Employment OpportunityAARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
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