ABBVIE INC Product Surveillance Rep III Salary in the United States

How much does a Product Surveillance Rep III make at companies like ABBVIE INC in the United States? The average salary for Product Surveillance Rep III at companies like ABBVIE INC in the United States is $79,285 as of January 26, 2024, but the range typically falls between $56,481 and $102,089. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About ABBVIE INC

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What does a Product Surveillance Rep III do at companies like ABBVIE INC?

About AbbVie
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

WHAT YOUR NEW MANAGER WANTS YOU TO KNOW: 
 “I’m looking for a budding leader with experience in Post-Market Surveillance. If you want to jump start your path to leadership and contribute to keeping patients safe, I would be very interested in receiving your resume.  Let’s discuss what you can bring to the team and what you aspire to do in the future.”

*YOU ARE more than just a title, YOU ARE…
•    An Inspirer – You will act as a key resource within the department by mentoring Representatives, monitoring complaints, and provide ongoing coaching and training 
•    A Critical Thinker – You are inquisitive and like solving problems.  You will investigate and maintain complaint files, determine responsibility in compliance with regulations, and submit safety reports.
•    A Techie – You are a subject matter expert. You will provide technical and administrative support to internal and external customers.


YOU WILL: 
•    Be a trusted and expert partner. Analyze information obtained and make decisions for reportability under MDR regulation, 21 CFR 803, and international regulations.
•    Initiate and set up complaint files. Maintain and update databases, recording all complaint activity in both hard copy and digitally. You will code complaint information according to Post Market Spreadsheet Report, Retrieval Program, internal trending, and PMA Annual Updates. Make reportability decisions within timeline.
•    Provide leadership and guidance to people and processes. You will identify potential problems, assist in audits, and monitor incoming queue call flow.
•    Act as a Subject Matter Expert. Work cross functionally and communicate sensitive information appropriately with patients and physicians. 
•    Initiate product reimbursement and claim records. Work with multiple cases at a time and be able to identify potential litigious customers, escalating for appropriate resolution.
•    Be a key lead in department projects. Ensure MDR compliance and train team members as appropriate.
 



Qualifications

YOU BRING: 
•    At least one (1) year of business experience within customer service or clinical setting.
•    Successful experience working in a controlled environment regulated by the FDA and other regulatory authorities.
•    Bachelor’s degree from accredited college or university required or a combination of education and relevant experience. 

LEADERSHIP SKILLS: 
For this role, we’re looking for a thought leader who is:
•    Excellence Focused
•    Inquisitive
•    Acts as an Owner
 



Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
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$56,481 Low Average $79,285 High $102,089

Understand the total compensation opportunity for Product Surveillance Rep III at companies like ABBVIE INC, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$56,481
$102,089
$79,285
The chart shows total cash compensation for the ABBVIE INC Product Surveillance Rep III in the United States, which includes base, and annual incentives can vary anywhere from $56,481 to $102,089 with an average total cash compensation of $79,285. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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