CIVITAS RESOURCES INC Contact Center Quality Manager Salary in the United States
How much does a Contact Center Quality Manager make at companies like CIVITAS RESOURCES INC in the United States? The average salary for Contact Center Quality Manager at companies like CIVITAS RESOURCES INC in the United States is $91,260 as of March 26, 2024, but the range typically falls between $74,752 and $109,376. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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What does a Contact Center Quality Manager do at companies like CIVITAS RESOURCES INC?
Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
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What does a Contact Center Quality Manager do?
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Level of Education
- Contact Center Quality Manager Salaries with No Diploma
- Contact Center Quality Manager Salaries with a High School Diploma or Technical Certificate
- Contact Center Quality Manager Salaries with an Associate's Degree
- Contact Center Quality Manager Salaries with a Bachelor's Degree
- Contact Center Quality Manager Salaries with a Master's Degree or MBA
- Contact Center Quality Manager Salaries with a JD, MD, PhD or Equivalent