CARPENTER TECHNOLOGY CORP Business Development / Customer Service Intern Salary in the United States

Dynamet Inc (a Carpenter Technology Company), located in Washington, PA is a leading domestic and international supplier of titanium alloy products. Dynamet supplies titanium bar, wire, fine wire, strip, and precision shapes for the aerospace, medical, consumer, motorsports and recreation industries. Committed to offering excellence and innovation in the manufacture of titanium and other specialty metal products, Dynamet ensures strict quality controls through its testing and analysis laboratory.

Business Development / Customer Service Intern

Student will be expected to work part-time during the school year and full-time during summer and winter breaks.

Students must be enrolled in a full-time college program with a minimum GPA of 2.75 and must be able to commute to and from Reading, PA weekly for their internship hours year-round. If applicants do not meet these requirements they will be automatically rejected.

PRIMARY DUTIES

• Liaison between customer and Carpenter working to provide overall support and total account management including developing knowledge of customer needs, assessing requirements and identifying solutions to issues involving scheduling/planning, inventory, pricing, forecast information, and specification interpretation with assistance. Ownership and accountability for all the processes related to the daily activities of their assigned accounts.
• Develop, maintain and grow network of relationships with internal departments to expeditiously solve a wide range of customer problems and issues encompassing logistics, planning, inventory, technical requirements, contract review, pricing, etc.
• Participant in transactional improvement projects within customer service focusing on cost reduction, productivity improvement and customer satisfaction. Participate in departmental and cross functional training to expand the depth of their knowledge of Carpenter systems, products, and processes.
• Review activity reports and message queue on a daily basis and take appropriate action. Develop and maintain customer-specific account documentation. Initiates proactive calls to new and existing accounts in support of selling and service strategies.
• Perform other duties and projects as required.

REQUIREMENTS

• Students should be currently enrolled full-time in a college program and have completed two years of college with a major in Business or other related field of study.
• Qualified students should have a minimum 2.75 grade point average to be considered.
• Requires a high proficiency in data analysis, with the Microsoft Office Suite.
• Excellent verbal and written communication skills, strong interpersonal skills and professional image.
• This position requires a self-starter who are highly motivated and is able to demonstrate exceptional organization skills, attention to details and ability to manage several tasks at one time.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation's policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.