CITY OF RACINE Clerk IV - Investigations Salary in the United States

Performs duties required of an administrative professional assistant in a law enforcement office environment, also being responsible and complex secretarial and clerical duties. 

ESSENTIAL DUTIES: (These examples do not list all the duties, which may be assigned.)

Serves as the point-of-contact for citizen and other inquiries directed to the investigative division. 

Demonstrates ability to exercise proper judgment, tact, and courtesy in receiving telephone calls and visitors from other agencies and the public and in making proper referrals in order to properly address complaints and citizen inquiries.

Performs manual or computer file searches, updates file information, and establishes new files as necessary. 

Maintains departmental personnel, attendance, statistical, and other files and records. 

Maintains purchasing requests and requisitions. 

Is available on call for Major Crime Squad reports. 

Acts as an intermediary for the Commanders and Supervisors, maintaining liaison with public and private agencies and individuals. 

Supplies information, explains involved departmental procedures, interprets regulations according to established standards, and applies rules to a variety of work situations. 

Prepares a variety of routine reports and maintains database for assigned, open and cleared investigations. 

Performs related work as assigned and sends letters to crime victims and property files correspondence received from investigations. 

Perform related duties as assigned by supervisor.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Skill in typing at a prescribed rate of speed over a sustained period of time. Requirements are 50 wpm typing with accuracy.

Knowledge of office procedures, methods, terminology, and equipment.

Ability to perform clerical functions independently and to make routine decisions in accordance with established regulations, procedures, or policy. 

Ability to enter, retrieve, and compile data from computer systems. 

Ability to exercise good judgment, tact, and courtesy in working with the public and with co-workers. 

Excellent oral and written communication skills. 

Adhere to City’s dress code and grooming policy.

SPECIAL REQUIREMENTS: 

None.

PHYSICAL DEMANDS OF THE POSITION:

Standing, walking, sitting, stooping.

Kneeling, crouching, climbing, balancing and bending/twisting

Reaching, feeling, talking, hearing

Lifting, carrying, pushing/pulling up to 25 pounds.

Handling, grasping, fingering

Filing, typing, writing

ENVIRONMENTAL/WORKING CONDITIONS OF THE POSITION:

Inside air-conditioned office/storage room environment.

Sitting and typing for long periods of time

Exposure to a fast-paced, stressful working environment

EQUIPMENT USED:

Use computer, printer, copier, and fax machine. Able to answer multi-line telephone.