CLEVELAND CLINIC Executive Assistant Salary in the United States

Join Weston Hospital's team of caregivers that remain on the leading edge of technology and education all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital has contributed to earning the No. 1 hospital ranking in the Miami-Fort Lauderdale metro area and remains a top hospital in Florida, according to the U.S. News & World Report.

We are looking to hire an Executive Assistant. The role of an Executive Assistant is important to the success of the executive and, as a result, the company. An Executive Assistant helps with tasks such as scheduling; reviewing, prioritizing and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings and any other administrative tasks that help the executive perform their job.

The Ideal Candidate has:

• Excellent written and verbal communication skills.
• Excellent Time-management skills.
• The ability to pay attention to detail.
• Organization/multitasking skills.
• Basic understanding of frequently used computer software and programs, such as Microsoft Office.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

Responsibilities:

• Performs administrative functions for the Executive.
• Acts as liaison between the Executive and entire Cleveland Clinic enterprise, patients and internal and external customers.
• Performs duties such as scanning, copying, faxing, emailing, drafts/transcribes correspondence, development of PowerPoints presentations, and data analytics as required.
• Handles department's incoming and outgoing correspondence including but not limited to USPS mail and respond accordingly update filing system accordingly.
• Prepares materials, attend, and transcribe minutes at selected meetings as needed.
• Enters PTO request in Kronos for Executive and oversee executive's direct reports Kronos and signs off on Kronos (payroll) twice a month.
• Schedules and coordinates appointments, meetings and travel including but not limited to ground transportation for Executive.
• Assists with planning and preparation of special functions (meetings, retreats, conferences, site visits, etc.) Books conference rooms and coordinates audiovisual equipment and assistance as needed. Attend events as needed.
• Anticipates the needs for meeting, conference calls, interviews, etc.
• Prepares special reports, summaries, and PowerPoint presentations as needed
• Manages and submits reimbursement for mileage and all other expenses in Concur on behalf of the Executive.
• Submit days away in ARMS as needed for Executive if applicable
• Ensures the administrative functions are carried out promptly; deadlines are noted and met for efficient operation of the function.
• Handles all incoming telephone calls for the Executive and Department, with courteous response to all internal and external customers and accurate recording and handling of telephone messages.
• Researches complaints and forwards to appropriate person for their review and coordinate resolution with other caregivers as needed.
• Maintains and restocks departmental office supplies.
• Establishes and maintains filing system and safekeeping of computer files.
• Maintains confidentiality of information whether disclosed to employee in writing, orally, electronically or visually, or otherwise accessible to Employee, in any format, relative to the business.
• Other duties as assigned.

Education:

• Associates Degree or training and experience that are equivalent.
• Customer service oriented, both internal and external customers.
• Needs to show empathy toward Cleveland Clinic Hospital external customers in need of assistance.
• Must have excellent communication skills, both oral and written.
• Must be able to organize and prioritize tasks in an efficient manner.
• Experience with Microsoft Office Suite, specifically Word, Excel and PowerPoint. Type 40-59 wpm.
• Must display professional demeanor and adhere to all hospital and departmental policies and procedures as established, and any further additions.

Languages:

• N/A

Certifications:

• None required.

Competencies (Complexity of Work):

• All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position:
• World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.
• Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.
• Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.
• Supervisory Responsibilities (if applicable): Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints.
• Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

Work Experience:

• Minimum of five years of secretarial experience at an executive level. Bachelor's degree or higher can substitute for educational requirements or experience. Must be proficient in the use of Windows 7 or 10 Operating System and Microsoft Office Software. Must use experience and judgment to plan and accomplish goals.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.