Covance, Inc Adjudication Coordinator II Salary in the United States

Job Overview:

Are you ready to discover your extraordinary potential at Covance? A career here provides the unique chance to create a lasting impact and difference in patients’ lives. Joining our team will offer you a rewarding career, an opportunity to work in a high-energy, innovative & collaborative work place, along with access to comprehensive benefits. Your work is meaningful, and the results are lasting. With the support of exceptional people from across the globe and an energized purpose, you’ll be empowered to own your career journey with mentoring, training and personalized development planning. Our mission is to help our clients bring the miracles of medicine to market sooner -- join us for your next career move.

We are seeking an Adjudication Coordinator II to join our team.  This position can be either office or home based in the US.

Responsibilities / Duties

• Operate in accordance with the Adjudication Services Operational Plan in place on assigned project(s).
• Perform processing of adjudication events. This includes, but is not limited to:
  • Maintaining event tracking systems.
  • Event case processing: intake and triage, event linking, event de-activation, tracking, data entry, document processing (e.g. redaction of specified content), review of incoming event information for completeness and accuracy, content review, identification of missing required data and or documents, generation of queries, query review and closure/re-issue.
  • Contacting site personnel to obtain missing data and/or documents.
  • Escalating open events for issue resolution and closure, in accordance with relevant Escalation Plan.
  • Completing First Review QC Checklists or Second Review QC Checklists (as appropriate), assembling dossiers.
  • Conducting event reconciliation processes.
• Coordinate implementation of adjudicator workflows. This includes, but is not limited to:
  • Implementation of adjudicator disagreement resolution processes.
  • Implementation of re-review and re-adjudication processes.
  • Processing of adjudicator requests for additional documentation.
  • Processing of adjudicator notifications of potential un-reported events.
• Prepare event adjudication status reports and metrics.
• Conduct adjudication committee compilation processes. This includes, but is not limited to:
  • Identification and screening of potential adjudicators.
  • Collection of signed Confidentiality Disclosure Agreements, CVs, completed Adjudicator Selection Questionnaires, signed Contracts from potential adjudicators.
• Provide mentoring and quality control for less experienced Adjudication Services staff, as appropriate.
• Work in accordance with the Standard Operating Procedure (SOP) system, including departmental Work Instructions (WIs).
• Build and maintain good working relationships within Adjudication Services department and across functional units.
• Any other duties as assigned by management

Education/Qualifications:

Education / Qualifications

Level of education required (or experience level which may be substituted for level of education):

• Non-Degree +6 years relevant experience** (or 6 years adjudication experience*)
• Associates Degree +4 years relevant experience (or 4 years adjudication experience)
• BS/BA Degree +2 years relevant experience (or 2 years adjudication experience)
• RN +0 years relevant experience (0 years adjudication experience)

Degree preferred (but not necessary) to be in one or more of the following disciplines: Biological Sciences, Pharmacy, Nursing, Life Sciences, and Chemistry.

*Adjudication experience includes direct experience receiving and processing events for adjudication, working to collect event data and documents required for adjudication, and working within adjudication event tracking systems.

**Relevant experience includes experience in the pharmaceutical, biotechnology, CRO, or ARO industry in related areas, such as: Clinical, Safety, Data Management.

Experience:

Experience

- High degree of accuracy with close attention to detail.

- Functions as a strong team player.

- Ability to work efficiently with limited guidance.

- Ability to effectively balance multiple concurrent priorities.

- Ability to present and share useful business information across departments and functions.

- Ability to anticipate and identify problems and take appropriate action to correct.

- Strong written and verbal communication skills.

- Knowledge of medical terminology.

- Knowledge of hospital documentation practices.

- Knowledge of Good Clinical Practice (GCP).

- Accurate math and spelling skills preferably with an aptitude for handling and proof-reading numerical data.

- Good keyboard skills with knowledge of MS Office and Windows applications beneficial.