How much does a Contact Center Representative III - Inbound make hourly at companies like EMCOR Group, Inc. in the United States? The average hourly wage for a Contact Center Representative III - Inbound at companies like EMCOR Group, Inc. in the United States is $28 as of March 26, 2024, but the range typically falls between $25 and $32. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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Contact Center Representative III - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative III - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative III - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative III - Inbound works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
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Core compensation
Includes base and short-term incentives
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