HCI GROUP INC Customer Service Trainer II Salary in the United States
How much does a Customer Service Trainer II make at companies like HCI GROUP INC in the United States? The average salary for Customer Service Trainer II at companies like HCI GROUP INC in the United States is $67,377 as of March 26, 2024, but the range typically falls between $58,306 and $79,687. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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What does a Customer Service Trainer II do at companies like HCI GROUP INC?
Customer Service Trainer II delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer II leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer II provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
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What does a Customer Service Trainer II do?
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