LIQUIDITY SERVICES INC Call Center Agent Quality Monitoring Analyst Salary in the United States

How much does a Call Center Agent Quality Monitoring Analyst make at companies like LIQUIDITY SERVICES INC in the United States? The average salary for Call Center Agent Quality Monitoring Analyst at companies like LIQUIDITY SERVICES INC in the United States is $55,600 as of March 26, 2024, but the range typically falls between $47,600 and $63,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Call Center Agent Quality Monitoring Analyst do at companies like LIQUIDITY SERVICES INC?

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

See user submitted job responsibilities for Call Center Agent Quality Monitoring Analyst.

Check out Call Center Agent Quality Monitoring Analyst jobs in Columbus, Ohio

Purchasing Agent - Data Center

Cupertino Electric, Inc. - Blacklick, OH

Call Center Agent

ATM Solutions - Cincinnati, OH

Inbound Call Center Agent

Black Diamond of Cincinnati - Cincinnati, OH

$47,600 Low Average $55,600 High $63,700

Understand the total compensation opportunity for Call Center Agent Quality Monitoring Analyst at companies like LIQUIDITY SERVICES INC, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
$47,600
$63,700
$55,600

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
$48,600
$67,400
$57,400
These charts show the average base salary (core compensation), as well as the average total cash compensation for Call Center Agent Quality Monitoring Analyst in companies like LIQUIDITY SERVICES INC in the United States. The base salary for Call Center Agent Quality Monitoring Analyst in companies like LIQUIDITY SERVICES INC range from $47,600 to $63,700 with the average base salary of $55,600. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $48,600 to $67,400 with the average total cash compensation of $57,400.
Job Openings for LIQUIDITY SERVICES INC Call Center Agent Quality Monitoring Analyst
Goldschmitt and Associates - Xenia , OH
Perform Real-time queue monitoring * Monitor call flows, queues, and day-to-day operations to meet ... quality with ease of use * Apply process improvement techniques and CX strategies to ensure agent ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 49 days ago
AstrixTechnology LLC - Columbus , OH
The analyst position is key in maintaining the quality of incoming ingredients, in line product ... Label and maintain samples of ingredients and samples for retains and shelf-life monitoring
ZipRecruiter - 22 days ago
AUTOMOBILE PROTECTION CORPORATION - Westerville , OH
Follow call center guides when handling different customer situations * Build rapport and engage ... Must be able to toggle between multiple monitors required to perform said duties * Capable of ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 17 days ago
Porvox Speak - Dayton , OH
Monitoring and Analysis: Monitor social media channels for trends, feedback, and conversations ... Strong attention to detail and commitment to quality. * Understanding of SEO principles and their ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 17 days ago
LaSalle Network - Middleburg Heights , OH
Monitor and trace shipments throughout the entire export procedure * Regularly update clients and ... Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and ...
LinkedIn - 5 days ago
Serpentini Chevrolet of Strongsville - Strongsville , OH
RESPONSIBILITIES • Gather and analyze customer needs and come up with a plan to meet their ... • Monitor and control delivery and quality of vehicles. • Manage the direct contracts and ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

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