As of July 01, 2026, the average salary for an It Call Center in the United States is $30,454 per year, which breaks down to an hourly rate of $15.
However, an It Call Center's salary can vary significantly. Here’s a look at the typical salary range:
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An It Call Center's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of an It Call Center's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Entry Level It Call Center | $30,830 |
| Intermediate Level It Call Center | $31,084 |
| Senior Level It Call Center | $31,577 |
| Specialist Level It Call Center | $31,676 |
| Expert Level It Call Center | $31,742 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract It Call Centers. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Commitment | 9.34% |
| Healthcare Services | 3.03% |
| POS System | 2.12% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
SOP
|
$35,631 |
17%
|
|
Hard Working
|
$32,585 |
7%
|
|
Organizing
|
$32,585 |
7%
|
|
Problem Solving
|
$32,585 |
7%
|
|
Organizational Skills
|
$32,281 |
6%
|
|
Commitment
|
$31,976 |
5%
|
For It Call Center roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Energy & Utilities sectors offer the strongest compensation, at 25% above the average. In contrast, It Call Center positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view It Call Center as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Internet | $38,067 | $18.0 | 25% |
| Energy & Utilities | $36,544 | $18.0 | 20% |
| Software & Networking | $36,544 | $18.0 | 20% |
| Healthcare | $35,022 | $17.0 | 15% |
| Biotechnology | $33,499 | $16.0 | 10% |
Your level of education can impact your salary potential. While many It Call Centers enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for an It Call Center with a No Diploma is between $28,238 and $30,684).
It Call Center Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 5.8% |
| High School | 52.8% |
| Associates | 13.0% |
| Bachelors | 26.0% |
| Masters | 2.1% |
| Doctorate | 0.3% |
Understanding how an It Call Center's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on July 01, 2026Salaries for an It Call Center can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $30,203 in 2023 to around $29,708 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of It Call Center salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $30,203 |
| 2024 | $30,056 |
| 2025 | $29,708 |
| 2026 |
View More
|
| 2027 |
View More
|
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