As of August 01, 2026, the average salary for a Call Center Manager in Storrs Mansfield, CT is $103,075 per year, which breaks down to an hourly rate of $50.
However, a Call Center Manager's salary can vary significantly. Here’s a look at the typical salary range:
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A Call Center Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Call Center Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Call Cent... Level Call Center Manager | $69,234 |
| Call Cent... Level Call Center Manager | $102,049 |
| Contact C... Level Call Center Manager | $150,449 |
| Contact C... Level Call Center Manager | $187,094 |
| SVP of Co... Level Call Center Manager | $250,090 |
What Am I Worth?
For Call Center Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Call Center Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Call Center Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Pharmaceuticals | $123,690 | $59.0 | 20% |
| Software & Networking | $120,598 | $58.0 | 17% |
| Financial Services | $118,536 | $57.0 | 15% |
| Energy & Utilities | $115,444 | $56.0 | 12% |
| Biotechnology | $113,382 | $55.0 | 10% |
Understanding how a Call Center Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026Ready to take the next step in your career? Browse thousands of current Call Center Manager job openings on our job board. Use the search bar below to find your perfect match.
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