CSR Salary in York, PA

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How much does a CSR make in York, PA? (2025)

As of August 01, 2025, CSRs in York, PA earn an average annual salary of $43,136 with an hourly rate of $21. Salary ranges from $35,916 (10th percentile) to $52,055 (90th percentile), with the majority earning between $39,357 (25th percentile) and $47,804 (75th percentile). Compensation varies based on experience, skills, company size, and local market factors - all explored below.

View as table View as graph 25% $39,357 10% $35,916 90% $52,055 75% $47,804 $43,136 50%(Median) Didn’t find job title? Click

CSR Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $47,804 $3,984 $919 $23
Average $43,136 $3,595 $830 $21
25th Percentile $39,357 $3,280 $757 $19
500+ CSR job openings Go >

How much does a CSR make by hour, week, month, and year?

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Last Updated on August 01, 2025

How does experience level affect a CSR's Salary?

An entry-level CSR with under 1 year experience makes about $41,553. With less than 2 years of experience, a mid-level CSR makes around $41,666. After 2-4 years, the CSR pay rises to about $42,793. Those senior CSR with 5-8 years of experience earn roughly $44,509, and those CSR having 8 years or more experience are expected to earn about $45,195 on average.

Levels Salary
Entry Level CSR $41,553
Intermediate Level CSR $41,666
Senior Level CSR $42,793
Specialist Level CSR $44,509
Expert Level CSR $45,195
$41,553 0 yr
$41,666 < 2 yrs
$42,793 2-4 yrs
$44,509 5-8 yrs
$45,195 > 8 yrs
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What Am I Worth?

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Best-Paid Skills and Qualifications for CSR

What skills does a CSR need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Cash Handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
See More Skills
Skills Demand Percentage
Customer Service 40.75%
Customer Care 1.43%
Cash Handling 0.91%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a CSR higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Presentation, you can get a 17% salary raise. If you are good at Building Relationships, your salary will increase by 11%. If you are expert in Leadership, your salary will rise by 9%.
Skill Salary Salary % Increase
Presentation
$50,469
17%
Building Relationships
$47,881
11%
Leadership
$47,018
9%
Organizational Skills
$46,155
7%
Customer Relationship
$46,155
7%
Problem Solving
$45,293
5%

Job openings of CSR

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Cost of Living In York, PA

Cost of Living in York, PA is
6.5% Higher
than the National Average

Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

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About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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