How much does a Customer Service Training Manager make in the United States? The average Customer Service Training Manager salary in the United States is $86,938 as of August 27, 2021, but the range typically falls between $72,113 and $102,903. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $72,113 10% $58,615 90% $117,439 75% $102,903 $86,938 50%(Median)
Change Search Criteria
Check out Customer Service Training Manager jobs in Virginia

Sales and Customer Service Representative

Essential Business | Leadership Development Program | Management Training - Glen Allen, VA

Customer Service/Sales

The Home Depot - Poquoson, VA

Job Description for Customer Service Training Manager

Customer Service Training Manager designs and implements training programs specifically for customer service or contact center staff. Researches new training techniques and suggests enhancements to existing customer service training programs. Being a Customer Service Training Manager establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. Provides additional professional development opportunities and resources to customer service staff. Additionally, Customer Service Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2021 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Customer Service Training Manager.

Job Openings for Customer Service Training Manager
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Service Training Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
72113
102903
86938

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
75780
114688
93327
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Training Manager in the United States. The base salary for Customer Service Training Manager ranges from $72,113 to $102,903 with the average base salary of $86,938. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $75,780 to $114,688 with the average total cash compensation of $93,327.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

72113
102903

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Customer Service Training Manager: Training & eLearning Software, Presentation Software, End-User Training

Salary estimation for Customer Service Training Manager at companies like : LIQUIDITY SERVICES INC, OVERSTOCK.COM INC, WILLIAMS SONOMA INC

Jobs with a similar salary range to Customer Service Training Manager : Data Integration Developer, SAP Key User, Release Manager