How much does a Customer Service Training Manager make in the United States? The average Customer Service Training Manager salary in the United States is $95,774 as of May 25, 2023, but the range typically falls between $79,267 and $110,828. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Jobs with a similar salary range to Customer Service Training Manager : Submarine Officer, Target Store Team Leader

Based on HR-reported data: a national average with a geographic differential
25% $79,267 10% $64,238 90% $124,534 75% $110,828 $95,774 50%(Median) Didn’t find job title? Click
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Check out Customer Service Training Manager jobs in Virginia

Manager, Customer Marketing

United Service Organizations (USO) - Arlington, VA

Customer Service Representative

Dodson Brothers Exterminating Company, Inc. - Charlottesville, VA

Service Manager (Will Train)

Orkin - Christiansburg, VA

Job Description for Customer Service Training Manager

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2023 View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Training Manager in the United States. The base salary for Customer Service Training Manager ranges from $79,267 to $110,828 with the average base salary of $95,774. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $83,654 to $126,667 with the average total cash compensation of $103,446.
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Skills associated with Customer Service Training Manager: Product Promotion, Skills Development, Customer Complaint Resolution, Customer Support Policies, Standards and Procedures ...More

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