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As of August 01, 2026, the average salary for a Customer Success Specialist in North Carolina is $41,726 per year, which breaks down to an hourly rate of $20.
However, a Customer Success Specialist's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Success Specialist Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $46,350 | $3,862 | $891 | $22 |
| Average | $41,726 | $3,477 | $802 | $20 |
| 25th Percentile | $38,042 | $3,170 | $732 | $18 |
Levitate - Raleigh, NC
Home Clean Heroes - Charlotte, NC
Home Clean Heroes of Greater Charlotte - Charlotte, NC
Andreoli Software - Huntersville, NC
A Customer Success Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Success Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Success Specialist | $36,687 |
| Customer ... Level Customer Success Specialist | $41,386 |
| Customer ... Level Customer Success Specialist | $48,458 |
| Customer ... Level Customer Success Specialist | $54,150 |
| Customer ... Level Customer Success Specialist | $60,726 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success Specialists. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Success Specialist roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Success Specialist positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Success Specialist as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $47,985 | $23.0 | 15% |
| Biotechnology | $45,898 | $22.0 | 10% |
| Energy & Utilities | $45,898 | $22.0 | 10% |
| Healthcare | $45,064 | $22.0 | 8% |
| Pharmaceuticals | $45,064 | $22.0 | 8% |
Understanding how a Customer Success Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $46,350 | $3,862 | $891 | $22 |
| Average | $41,726 | $3,477 | $802 | $20 |
| 25th Percentile | $38,042 | $3,170 | $732 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Success Specialist job openings on our job board. Use the search bar below to find your perfect match.
Pluxee Group
Albemarle, NC
Pluxee Group | Albemarle, NC
Customer SuccessPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and re... more
8 Days Ago
Confidential
Charlotte, NC
Confidential | Charlotte, NC
Vice President, Customer Success. About the Company. Leading provider of a cloud-based electronic medical records system. Industry. Information Technology ... more
6 Days Ago
Confidential
Charlotte, NC
Confidential | Charlotte, NC
Vice President of Customer Success. About the Company. A high-growth SaaS company focused on customer-centric innovation in commercial real estate. Industr... more
6 Days Ago
Ready Contractors
Wilson, NC
Ready Contractors | Wilson, NC
Job Description. Job Description. Join Our Team as a Customer Success Representative. Are you passionate about building strong relationships and ensuring c... more
6 Days Ago
Ecorobotix
Raleigh, NC
Ecorobotix | Raleigh, NC
About the Job. Ecorobotix Inc. creates innovative robotic solutions that reduce the ecological impact of modern agriculture. Our AI-driven, ultra-high prec... more
7 Days Ago
Confidential
Charlotte, NC
Confidential | Charlotte, NC
Vice President of Customer Success. About the Company. A hyper-growth startup helping professional services clients improve AI-driven marketing and retenti... more
8 Days Ago
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