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Customer Success Specialist (CSS) IV Salary in the United States

How much does a Customer Success Specialist (CSS) IV make in the United States?

As of August 01, 2026, the average salary for a Customer Success Specialist (CSS) IV in the United States is $122,890 per year, which breaks down to an hourly rate of $59.

However, a Customer Success Specialist (CSS) IV's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $141,612
  • Majority Range (25th-75th percentile): $111,090 to $132,690
  • Entry-Level (10th percentile): $100,347
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View as table View as graph 25% $111,090 10% $100,347 90% $141,612 75% $132,690 $122,890 50%(Median) Didn’t find job title? Click

Customer Success Specialist (CSS) IV Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $132,690 $11,058 $2,552 $64
Average $122,890 $10,241 $2,363 $59
25th Percentile $111,090 $9,258 $2,136 $53
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Key Factors That Influence Customer Success Specialist (CSS) IV Salaries

A Customer Success Specialist (CSS) IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Specialist (CSS) Salaries?

Experience is a primary driver of a Customer Success Specialist (CSS) IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Onboarding Specialist II (2-4 years): $68,576
  • Customer Onboarding Specialist III (4-7 years): $102,717
  • Customer Success Specialist (CSS) IV (7+ years): $122,852
  • Customer Onboarding Specialist V (7-10 years): $146,357
  • Customer Success/Onboarding Supervisor (10+ years): $99,777
Job Role Years of Experience Average Salary
Customer Onboarding Specialist II2-4 years$68,576
Customer Onboarding Specialist III4-7 years$102,717
Customer Success Specialist (CSS) IV7+ years$122,852
Customer Onboarding Specialist V7-10 years$146,357
Customer Success/Onboarding Supervisor10+ years$99,777
$68,576 Customer ...
$102,717 Customer ...
$122,852 Customer ...
$146,357 Customer ...
$99,777 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Success Specialist (CSS) IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $154,990
  • San Francisco: $153,290
  • Oakland: $150,090

Customer Success Specialist (CSS) IV Salary by Company Size: Startups vs. Enterprise

Customer Success Specialist (CSS) IV salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $137,568. While startup companies pay approximate $116,380.

Customer Success Specialist (CSS) IV Salary by Company Size

Company Size Employees Average Salary
Startup1~50$116,380
Growth Stage51~500$123,085
Established501~5000$132,847
Enterprise5000+$137,568

Customer Success Specialist (CSS) IV Salary by Industry: Top Paying Sectors

For Customer Success Specialist (CSS) IV roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Software & Networking sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Success Specialist (CSS) positions in Media or Transportation typically offer lower base pay, as these industries often view Customer Success Specialist (CSS) IV as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Specialist (CSS) IV

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$184,335$89.050%
Software & Networking$172,046$83.040%
Financial Services$165,902$80.035%
Biotechnology$159,757$77.030%
Internet$153,612$74.025%

Customer Success Specialist (CSS) IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Specialist (CSS) IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$111,090
Average $122,890/year
$132,690
$9,258
Average $10,241/month
$11,058
$2,136
Average $2,363/week
$2,552
$53
Average $59/hour
$64
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $132,690 $11,058 $2,552 $64
Average $122,890 $10,241 $2,363 $59
25th Percentile $111,090 $9,258 $2,136 $53

Customer Success Specialist (CSS) IV Salary Growth & Career Path

Customer Success Specialist (CSS) IV
Customer Onboarding Specialist V
Top Customer Success Executive

For a Customer Success Specialist (CSS) IV, the most direct path to higher earnings is advancing to the Customer Onboarding Specialist V role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $146,400 - a projected growth of 19% over your current level.

Salaries of jobs related to Customer Success Specialist (CSS) IV

Salary Trends for Customer Success Specialist (CSS) IV

Salaries for a Customer Success Specialist (CSS) IV can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $113,354 in 2023 to around $111,849 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Success Specialist (CSS) IV salary trends, .

Average Annual Salary of Customer Success Specialist (CSS) IV Over Time

2022
$???
2023
$113,354
2024
$112,773
2025
$111,849
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $113,354
2024 $112,773
2025 $111,849
2026
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2027
View More

Most common benefits for Customer Success Specialist (CSS) IV

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Success Specialist (CSS) IV

Here are companies hiring for Customer Success Specialist (CSS) IV and their salaries, click below for more details.

Find Your Next Customer Success Specialist (CSS) IV Job

Ready to take the next step in your career? Browse thousands of current Customer Success Specialist (CSS) IV job openings on our job board. Use the search bar below to find your perfect match.

United States

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    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

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    Regional Truck Driver Company

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    Regional CDL A Drivers | NEW Grads Welcome | Earn $70,000+ Annually. We're proud to be a 4th generation family truck line, started in 1935, but even proude... more

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  • Maxim Healthcare

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    RN Private Duty Nursing Opportunity

    Maxim Healthcare | Columbus, OH

    Private duty nursing (PDN) allows medically fragile patients to receive quality, skilled nursing care in the comfort of their home: a setting preferred by ... more

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FAQ about Customer Success Specialist (CSS) IV

1. What industry pays the highest salary for Customer Success Specialist (CSS) IV?

The Pharmaceuticals industry offers the highest average compensation for Customer Success Specialist (CSS) IV roles, with salaries approximately 50% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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