What are the main factors that influence a Customer Success Specialist (CSS) IV's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Customer Success Specialist (CSS) 's salary?

A Customer Success Specialist (CSS) 's salary grows with experience: a Customer Onboarding Specialist II (2-4 years)earns $68,570, a Customer Onboarding Specialist III (4-7 years)earns $102,740, a Customer Success Specialist (CSS) IV (7+ years)earns $122,846, a Customer Onboarding Specialist V (7-10 years)earns $146,337, a Customer Success/Onboarding Supervisor (10+ years)earns $99,761,

What are the highest paying states for a Customer Success Specialist (CSS) IV?

Customer Success Specialist (CSS) IV salary varies significantly by state. The top 3 highest paying states for Customer Success Specialist (CSS) IV roles are District of Columbia $136,090, California $135,490, Massachusetts $133,690. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Success Specialist (CSS) roles make?

Salaries for Customer Success Specialist (CSS) level roles vary by specialization: Customer Success Senior Manager: $158,957; Customer Success Specialist (CSS) V: $146,390; Customer Success Advisor IV: $122,850; Customer Success Associate IV: $122,846; Customer Success Operations Specialist: $106,832.

How do different companies affect a Customer Success Specialist (CSS) IV's salary?

Company size, industry, and compensation structure create significant salary variations for Customer Success Specialist (CSS) IV roles. Large, established industry leaders like C R Bard Inc ($128,509) and Henry Schein Canada ($124,697) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $82,041.

Customer Success Specialist (CSS) IV Salary in the United States

How much does a Customer Success Specialist (CSS) IV make in the United States?

As of October 01, 2026, the average salary for a Customer Success Specialist (CSS) IV in the United States is $122,890 per year, which breaks down to an hourly rate of $59.

However, a Customer Success Specialist (CSS) IV's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $141,612
Majority Range (25th-75th percentile): $111,190 to $132,690
Entry-Level (10th percentile): $100,538

10% $100,538

50% (Median) $122,890

90% $141,612

Customer Success Specialist (CSS) IV Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$132,690	$11,058	$2,552	$64
Average	$122,890	$10,241	$2,363	$59
25th Percentile	$111,190	$9,266	$2,138	$53

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Key Factors That Influence Customer Success Specialist (CSS) IV Salaries

A Customer Success Specialist (CSS) IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Specialist (CSS) Salaries?

Experience is a primary driver of a Customer Success Specialist (CSS) IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Customer Onboarding Specialist II (2-4 years): $68,570
Customer Onboarding Specialist III (4-7 years): $102,740
Customer Success Specialist (CSS) IV (7+ years): $122,846
Customer Onboarding Specialist V (7-10 years): $146,337
Customer Success/Onboarding Supervisor (10+ years): $99,761

Job Role	Years of Experience	Average Salary
Customer Onboarding Specialist II	2-4 years	$68,570
Customer Onboarding Specialist III	4-7 years	$102,740
Customer Success Specialist (CSS) IV	7+ years	$122,846
Customer Onboarding Specialist V	7-10 years	$146,337
Customer Success/Onboarding Supervisor	10+ years	$99,761

View as Graph

How Do Customer Success Specialist (CSS) IV Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success Specialist (CSS) IVs. For example, consider the average annual salaries in these key locations:

District of Columbia: $136,090.
California: $135,490.
Massachusetts: $133,690.

District of Columbia $136,090 California $135,490 Massachusetts $133,690 Washington $133,290 New Jersey $133,190 Alaska $132,990 Connecticut $131,290 New York $130,590

Hawaii $128,390 Rhode Island $127,390 Maryland $126,690 Minnesota $125,790 Colorado $125,390 Illinois $125,290 Oregon $124,790 Delaware $124,490

New Hampshire $124,190 Virginia $123,790 Pennsylvania $122,290 Nevada $121,590 North Dakota $121,390 Michigan $120,990 Wisconsin $120,890 Vermont $120,590

Texas $119,890 Arizona $119,790 Maine $119,790 Ohio $119,690 Georgia $118,490 Indiana $117,990 Wyoming $117,890 Utah $117,690

Iowa $117,590 Kansas $116,990 Louisiana $116,890 North Carolina $116,790 Missouri $116,790 Florida $116,290 Montana $115,990 Nebraska $115,790

Kentucky $115,590 South Carolina $115,190 Tennessee $114,790 Idaho $114,690 New Mexico $113,790 Oklahoma $113,590 Alabama $112,890 South Dakota $111,690

Arkansas $110,990 West Virginia $110,690 Mississippi $109,590

Top Paying Cities for Customer Success Specialist (CSS) IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $154,990
San Francisco: $153,290
Oakland: $150,090

San Jose, CA $154,990

San Francisco, CA $153,290

Oakland, CA $150,090

New York, NY $141,490

Paramus, NJ $139,790

Queens Village, NY $139,790

Passaic, NJ $139,690

Bergenfield, NJ $139,590

Stamford, CT $139,390

Huntington, NY $139,290

Newark, NJ $138,390

Bridgeport, CT $138,190

Vallejo, CA $137,890

New Brunswick, NJ $137,890

Petaluma, CA $137,790

Middlesex, NJ $137,590

Somerset, NJ $137,490

Santa Cruz, CA $137,290

Boston, MA $136,590

Monterey, CA $136,090

Seattle, WA $135,790

Santa Rosa, CA $135,790

Los Angeles, CA $135,790

Juneau, AK $135,490

Washington, DC $135,290

Orange, CA $134,890

Santa Ana, CA $134,590

Anaheim, CA $134,390

Anchorage, AK $134,390

Long Beach, CA $134,390

Santa Maria, CA $133,990

Everett, WA $133,990

Danbury, CT $133,490

Bremerton, WA $133,390

Tacoma, WA $132,890

New Suffolk, NY $132,890

Sacramento, CA $132,890

Santa Barbara, CA $132,690

Trenton, NJ $132,590

San Diego, CA $132,590

Brockton, MA $132,490

Fairbanks, AK $132,190

Lompoc, CA $131,890

Lowell, MA $131,790

Ventura, CA $131,690

Nashua, NH $131,690

Stockton, CA $131,690

Modesto, CA $130,790

Poughkeepsie, NY $130,490

New Haven, CT $130,290

Olympia, WA $130,290

Kennewick, WA $130,290

Lawrence, MA $129,790

Hartford, CT $129,690

Riverside, CA $129,690

New Bedford, MA $129,490

Richland, WA $129,490

Bakersfield, CA $129,390

New London, CT $129,290

Atlantic City, NJ $129,290

San Bernardino, CA $129,290

New Britain, CT $129,290

Norwich, CT $129,190

Portsmouth, NH $129,190

Boulder, CO $128,890

Portland, OR $128,790

Worcester, MA $128,790

Minneapolis, MN $128,390

Philadelphia, PA $128,190

Honolulu, HI $127,790

Saint Paul, MN $127,690

Vineland, NJ $127,690

Providence, RI $127,390

Chicago, IL $126,990

Bellingham, WA $126,890

Springfield, MA $126,790

Baltimore, MD $126,690

Chico, CA $126,390

Pittsfield, MA $126,090

Manchester, NH $125,790

Spokane, WA $125,290

Denver, CO $125,290

Albany, NY $124,690

Troy, NY $124,690

Nassau, NY $124,490

Schenectady, NY $124,390

Wilmington, DE $124,290

Salem, OR $124,090

Burlington, VT $124,090

Portland, ME $123,690

Yakima, WA $123,590

Rochester, MN $123,190

Reno, NV $123,090

Fresno, CA $123,090

Milwaukee, WI $122,990

Ann Arbor, MI $122,890

Detroit, MI $122,890

Allentown, PA $122,890

Colorado Springs, CO $122,690

Syracuse, NY $122,590

Carson City, NV $122,590

Houston, TX $122,390

Eugene, OR $122,390

Gary, IN $122,190

Springfield, OR $122,090

Bismarck, ND $122,090

Galveston, TX $121,990

Fort Collins, CO $121,790

Medford, OR $121,790

Concord, NH $121,690

Austin, TX $121,690

Mesa, AZ $121,390

Reading, PA $121,390

Phoenix, AZ $121,390

Dallas, TX $121,390

Saint Cloud, MN $121,190

Madison, WI $121,090

Utica, NY $120,690

Raleigh, NC $120,490

Rochester, NY $120,490

Des Moines, IA $120,490

Atlanta, GA $120,290

Battle Creek, MI $120,290

Salt Lake City, UT $120,290

Lancaster, PA $120,090

Harrisburg, PA $119,890

Fort Worth, TX $119,790

Champaign, IL $119,790

Kansas City, MO $119,790

Kansas City, KS $119,790

Columbus, OH $119,690

Boca Raton, FL $119,690

Pittsburgh, PA $119,690

Richmond, VA $119,590

Indianapolis, IN $119,590

Cleveland, OH $119,590

Las Vegas, NV $119,390

Cincinnati, OH $119,390

Petersburg, VA $119,190

Huntsville, AL $119,090

Lansing, MI $118,990

Lebanon, PA $118,990

Pueblo, CO $118,890

Appleton, WI $118,890

Buffalo, NY $118,890

Dayton, OH $118,790

Racine, WI $118,790

Charlotte, NC $118,790

Saint Louis, MO $118,690

York, PA $118,690

Elkhart, IN $118,690

Gastonia, NC $118,590

Billings, MT $118,590

Beaumont, TX $118,590

Lorain, OH $118,590

Toledo, OH $118,490

Benton Harbor, MI $118,490

Rockford, IL $118,390

Rock Hill, SC $118,390

Binghamton, NY $118,390

Springfield, IL $118,290

Elyria, OH $118,290

Fargo, ND $118,290

Flagstaff, AZ $118,190

Fort Lauderdale, FL $118,190

Duluth, MN $118,090

Miami, FL $118,090

Cheyenne, WY $117,990

Grand Forks, ND $117,990

Bangor, ME $117,690

Cedar Rapids, IA $117,590

Durham, NC $117,490

Louisville, KY $117,490

Grand Rapids, MI $117,490

Hialeah, FL $117,490

Casper, WY $117,290

Scranton, PA $117,190

Akron, OH $117,090

New Orleans, LA $117,090

Virginia Beach, VA $117,090

Peoria, IL $116,890

Sarasota, FL $116,890

Nashville, TN $116,790

Omaha, NE $116,790

Green Bay, WI $116,790

Baton Rouge, LA $116,690

Charleston, SC $116,690

Davenport, IA $116,590

Jamestown, NY $116,590

Tucson, AZ $116,590

Saint Petersburg, FL $116,490

Tampa, FL $116,490

Port Arthur, TX $116,390

Bradenton, FL $116,390

Evansville, IN $116,390

Santa Fe, NM $116,090

Clearwater, FL $115,890

Orlando, FL $115,890

La Crosse, WI $115,590

Canton, OH $115,590

Albuquerque, NM $115,490

Newport News, VA $115,490

High Point, NC $115,490

Ogden, UT $115,490

Corpus Christi, TX $115,390

Laramie, WY $115,290

Norfolk, VA $115,290

Rock Island, IL $115,190

Saginaw, MI $115,190

Jacksonville, FL $115,190

Salisbury, NC $115,090

Boise, ID $115,090

Moline, IL $115,090

Memphis, TN $114,990

Fort Myers, FL $114,990

Waterloo, IA $114,890

Tulsa, OK $114,890

Spartanburg, SC $114,690

Lincoln, NE $114,690

Fort Wayne, IN $114,690

Provo, UT $114,590

Cedar Falls, IA $114,490

San Antonio, TX $114,390

Greensboro, NC $114,390

South Bend, IN $114,390

Birmingham, AL $114,190

Savannah, GA $114,190

Muskegon, MI $114,190

Winston Salem, NC $114,090

Lake Charles, LA $113,790

Anderson, IN $113,790

Lexington, KY $113,790

Augusta, GA $113,690

Greenville, SC $113,690

Wichita, KS $113,590

Lima, OH $113,590

Tuscaloosa, AL $113,590

Springfield, OH $113,490

Columbia, SC $113,490

Asheville, NC $113,290

Bloomington, IN $113,190

Knoxville, TN $112,790

Shreveport, LA $112,690

Wilmington, NC $112,590

Roanoke, VA $112,590

Topeka, KS $112,390

Frankfort, KY $112,390

Oklahoma City, OK $112,290

Chillicothe, OH $112,190

Longview, TX $112,190

Melbourne, FL $112,190

Sioux Falls, SD $111,990

Mobile, AL $111,990

Terre Haute, IN $111,890

Altoona, PA $111,890

Amarillo, TX $111,790

Killeen, TX $111,690

Chattanooga, TN $111,590

Fayetteville, AR $111,590

Sioux City, IA $111,490

Idaho Falls, ID $111,490

Lynchburg, VA $111,390

Gainesville, FL $111,190

Portsmouth, OH $111,190

Little Rock, AR $111,090

Lafayette, LA $111,090

Youngstown, OH $111,090

Temple, TX $110,990

Pensacola, FL $110,990

Clarksville, TN $110,990

Daytona Beach, FL $110,990

Hopkinsville, KY $110,590

Erie, PA $110,590

Florence, SC $110,490

Charleston, WV $110,290

Great Falls, MT $110,290

Fayetteville, NC $110,090

Tallahassee, FL $110,090

Macon, GA $110,090

Waco, TX $109,990

Helena, MT $109,990

Pine Bluff, AR $109,890

Vincennes, IN $109,790

Lubbock, TX $109,690

Alamogordo, NM $109,590

Twin Falls, ID $109,490

Rapid City, SD $109,490

Greenville, MS $109,290

Jackson, MS $109,290

Huntington, WV $109,290

Parkersburg, WV $109,090

Montgomery, AL $109,090

Wichita Falls, TX $108,990

Springfield, MO $108,990

Biloxi, MS $108,890

Monroe, LA $108,790

Columbus, GA $108,690

Sumter, SC $108,690

Johnstown, PA $108,690

Pascagoula, MS $108,390

Abilene, TX $108,390

Kingsport, TN $108,090

Albany, GA $108,090

Gulfport, MS $108,090

Alexandria, LA $107,690

Fort Smith, AR $107,390

El Paso, TX $106,990

Las Cruces, NM $106,490

Harlingen, TX $106,190

Pocatello, ID $106,090

Florence, AL $105,990

Brownsville, TX $105,990

Mcallen, TX $105,690

Dothan, AL $105,490

Columbus, MS $104,790

Altus, OK $104,190

Lawton, OK $103,990

Pierre, SD $103,490

Customer Success Specialist (CSS) IV Salary by Company Size: Startups vs. Enterprise

Customer Success Specialist (CSS) IV salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $137,194. While startup companies pay approximate $116,168.

Customer Success Specialist (CSS) IV Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$116,168
Growth Stage	51~500	$122,833
Established	501~5000	$132,471
Enterprise	5000+	$137,194

Customer Success Specialist (CSS) IV Salary by Industry: Top Paying Sectors

For Customer Success Specialist (CSS) IV roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Software & Networking sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Success Specialist (CSS) positions in Media or Transportation typically offer lower base pay, as these industries often view Customer Success Specialist (CSS) IV as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Specialist (CSS) IV

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Pharmaceuticals	$184,335	$89.0	50%
Software & Networking	$172,046	$83.0	40%
Financial Services	$165,902	$80.0	35%
Biotechnology	$159,757	$77.0	30%
Internet	$153,612	$74.0	25%

Customer Success Specialist (CSS) IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Specialist (CSS) IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$111,190

Average $122,890/year

$132,690

$9,266

Average $10,241/month

$11,058

$2,138

Average $2,363/week

$2,552

$53

Average $59/hour

$64

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$132,690	$11,058	$2,552	$64
Average	$122,890	$10,241	$2,363	$59
25th Percentile	$111,190	$9,266	$2,138	$53

Customer Success Specialist (CSS) IV Salary Growth & Career Path

Customer Success Specialist (CSS) IV

Next Role

Advancement

Customer Onboarding Specialist V Top Customer Success Executive

For a Customer Success Specialist (CSS) IV, the most direct path to higher earnings is advancing to the Customer Onboarding Specialist V role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $146,400 - a projected growth of 19% over your current level.

Salary Trends for Customer Success Specialist (CSS) IV

Salaries for a Customer Success Specialist (CSS) IV can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $113,354 in 2023 to around $111,849 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Success Specialist (CSS) IV salary trends, .

Average Annual Salary of Customer Success Specialist (CSS) IV Over Time

$???
$113,354
$112,773
$111,849
$???
$???

2022
2023
2024
2025
2026
2027

Year	Average Annual Salary
2022	View More
2023	$113,354
2024	$112,773
2025	$111,849
2026	View More
2027	View More

Most common benefits for Customer Success Specialist (CSS) IV

Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)

Common company salaries for Customer Success Specialist (CSS) IV

Here are companies hiring for Customer Success Specialist (CSS) IV and their salaries, click below for more details.

C $128,509/per year

C R Bard Inc Biotechnology the United States

H $124,697/per year

Henry Schein Canada Biotechnology the United States

N $123,899/per year

Nordex Inc Biotechnology the United States

N $120,416/per year

Nipro Corp Biotechnology the United States

E $115,870/per year

Enovis Biotechnology the United States

A $114,553/per year

Advanced Research Projects Agency - Energy Biotechnology the United States

M $112,110/per year

MiniMed Inc Biotechnology the United States

L $111,500/per year

Labcorp Drug Development Biotechnology the United States

L $110,229/per year

Life Technologies Corp Biotechnology the United States

Z $106,224/per year

Zimmer Biomet Biotechnology the United States

P $103,077/per year

Promontory Therapeutics Biotechnology the United States

S $102,181/per year

Steris PLC Biotechnology the United States

G $97,274/per year

Gavin Conferences Pty Ltd Biotechnology the United States

E $94,764/per year

Endeavor BioMedicines Biotechnology the United States

R $94,402/per year

Replay Holdings LLC Biotechnology the United States

P $94,235/per year

Pleno Inc Biotechnology the United States

S $93,666/per year

Simulaids Inc Biotechnology the United States

N $88,880/per year

NOIRLab/CAS Biotechnology the United States

O $86,468/per year

Onward Technology Biotechnology the United States

L $84,895/per year

LED Medical Diagnostics Inc Biotechnology the United States

E $84,682/per year

Eyeco Ltd Biotechnology the United States

P $84,523/per year

Paerosol Biotechnology the United States

I $83,525/per year

IONIQ Sciences Inc Biotechnology the United States

S $82,815/per year

Stateside PPE Biotechnology the United States

D $82,041/per year

Digi Bio Biotechnology the United States

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FAQ about Customer Success Specialist (CSS) IV

1. What industry pays the highest salary for Customer Success Specialist (CSS) IV?

The Pharmaceuticals industry offers the highest average compensation for Customer Success Specialist (CSS) IV roles, with salaries approximately 50% above the market median.

Where Does Our Salary Data Come From?

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We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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Customer Success Specialist (CSS) IV Salary in the United States

How much does a Customer Success Specialist (CSS) IV make in the United States?

Key Factors That Influence Customer Success Specialist (CSS) IV Salaries

How Experience Level Affects Customer Success Specialist (CSS) Salaries?

How Do Customer Success Specialist (CSS) IV Salaries Vary from State to State?

Top Paying Cities for Customer Success Specialist (CSS) IVs

Customer Success Specialist (CSS) IV Salary by Company Size: Startups vs. Enterprise

Customer Success Specialist (CSS) IV Salary by Company Size

Customer Success Specialist (CSS) IV Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Success Specialist (CSS) IV

Customer Success Specialist (CSS) IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Customer Success Specialist (CSS) IV Salary Growth & Career Path

Salary Trends for Customer Success Specialist (CSS) IV

Average Annual Salary of Customer Success Specialist (CSS) IV Over Time

Most common benefits for Customer Success Specialist (CSS) IV

Common company salaries for Customer Success Specialist (CSS) IV

Find Your Next Customer Success Specialist (CSS) IV Job

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For Employers

FAQ about Customer Success Specialist (CSS) IV

1. What industry pays the highest salary for Customer Success Specialist (CSS) IV?

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Customer Success Specialist (CSS) IV Salary in the United States

How much does a Customer Success Specialist (CSS) IV make in the United States?

Key Factors That Influence Customer Success Specialist (CSS) IV Salaries

How Experience Level Affects Customer Success Specialist (CSS) Salaries?

How Do Customer Success Specialist (CSS) IV Salaries Vary from State to State?

Top Paying Cities for Customer Success Specialist (CSS) IVs

Customer Success Specialist (CSS) IV Salary by Company Size: Startups vs. Enterprise

Customer Success Specialist (CSS) IV Salary by Company Size

Customer Success Specialist (CSS) IV Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Success Specialist (CSS) IV

Customer Success Specialist (CSS) IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Customer Success Specialist (CSS) IV Salary Growth & Career Path

Salaries of Jobs related to Customer Success Specialist (CSS) IV

Salary Trends for Customer Success Specialist (CSS) IV

Average Annual Salary of Customer Success Specialist (CSS) IV Over Time

Most common benefits for Customer Success Specialist (CSS) IV

Common company salaries for Customer Success Specialist (CSS) IV

Find Your Next Customer Success Specialist (CSS) IV Job

For Employees

For Employers

FAQ about Customer Success Specialist (CSS) IV

1. What industry pays the highest salary for Customer Success Specialist (CSS) IV?

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?