Help Desk Specialist I Salary in Charlotte, North Carolina

Change City

How much does a Help Desk Specialist I make in Charlotte, NC? The average Help Desk Specialist I salary in Charlotte, NC is $58,048 as of March 01, 2025, but the salary range typically falls between $52,530 and $64,791. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Help Desk Specialist Jobs in Charlotte, NC

Develop a Job description

Pay Equity

2024 Compensation Trend

Benefits Consulting

Salary Salary + Bonus Benefits

View as table View as graph

Percentile	Salary	Location	Last Updated
10th Percentile Help Desk Specialist I Salary	$47,506	Charlotte,NC	March 01, 2025
25th Percentile Help Desk Specialist I Salary	$52,530	Charlotte,NC	March 01, 2025
50th Percentile Help Desk Specialist I Salary	$58,048	Charlotte,NC	March 01, 2025
75th Percentile Help Desk Specialist I Salary	$64,791	Charlotte,NC	March 01, 2025
90th Percentile Help Desk Specialist I Salary	$70,929	Charlotte,NC	March 01, 2025

Employers: Find Surveys For This Job Employers: Price Your Company Jobs Employees: View your Salary

You may get higher pay by adjusting the following factors:

View Average Salary for United States
Adjust Help Desk Specialist I Salary:
Select State
Select City in NC
Choose Similar Job
Pick Related Category
View Cost of Living in Charlotte, North Carolina

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

Help Desk Specialist I

Review the job openings and experience requirements for the Help Desk Specialist I job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Help Desk Specialist I.

Search Help Desk Specialist I Job Openings

Job Openings for Help Desk Specialist I in Charlotte, NC

Help Desk Support Specialist

TransPerfect - Portland , OR

TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in our Portland Or. office as a Helpdesk Support Specialist. This is an experienced ...

LinkedIn - 86 days ago

Orientation and Mobility Specialist I

Wayfinder Family Services - Sacramento County , CA

Participate in applicant interviews and help to determine the appropriateness of client placement ... Role Summary As an Orientation and Mobility Specialist I, you will be pivotal in supporting ...

LinkedIn - 6 days ago

Senior Data Analysis Specialist

SHEIN - Bellevue , WA

Senior Data Analysis Specialist I Reports to: Sr. Director Operations Management Job Location ... helping to hold the business owners accountable. You will use solid operation knowledge and ...

LinkedIn - 21 days ago

Investigations Specialist

99 Ranch Market - Buena Park , CA

... helping to implement preventative measures. Responsibilities: * Assist in conducting and ... Prolonged periods sitting at a desk and working on a computer * Ability to drive long distances (up ...

LinkedIn - 4 days ago

Inside Sales Specialist

DOWC - Parsippany , NJ

Company Description DOWC is a leading provider of F&I (Finance and Insurance) partnership services ... Advise customers on available products and pricing options, helping them make informed decisions

LinkedIn - 25 days ago

Sales Specialist

Disruptive Growth Solutions, LLC - Portland , OR

... I and used car operations, including acquisitions, creating ideal inventories and improving sales ... We don't create adoption - we help create addiction to genuine solutions to real challenges dealers ...

LinkedIn - 1 day ago

What does a Help Desk Specialist I do?

Help Desk Specialist I in Anchorage, AK

Resolves basic user account problems including account unlocks and password resets.

January 16, 2023

Maintains database with accurate and timely data entry including user accounts, network system work orders, hardware/software purchases, and asset management.

March 22, 2023

Help Desk Specialist I in Kearneysville, WV

Works in a cubicle with a phone, headset and computer.

November 11, 2022

Receive calls and provide technical support.

December 12, 2022

Help Desk Specialist I

Contributes to the preparation of procedure manuals and documentation for help desk use.

January 21, 2023

Assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues.

February 24, 2023

Provides assistance and training to the user community regarding use of computer terminals, minicomputers and/or microcomputers operation and user-friendly software packages.

March 09, 2023

Participates as a member of a team or work group in the analysis of policy, planning or problem issues that affect the applicable agency.

March 15, 2023

Performs a variety of basic user-problem analyses for the help desk assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues.

April 19, 2023

Collects screenshots and other data for use in troubleshooting, then acts as a liaison between the client and program developers.

May 17, 2023

Submit Other Responsibilities

Employers Empower Your Talent Strategy with Salary.com's Skills Library.

View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.

Skills Library

Employers Struggling with Managing Your Job Descriptions?

Our job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.

Explore JobArchitect

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

About Charlotte, North Carolina

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

Understand the total compensation opportunity for a Help Desk Specialist I, base salary plus other pay elements

Average Base Salary

Core compensation

52530

64791

58048

Average Total Cash Compensation

Includes base and annual incentives

53418

66541

59301

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Specialist I in Charlotte, NC. The base salary for Help Desk Specialist I ranges from $52,530 to $64,791 with the average base salary of $58,048. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,418 to $66,541 with the average total cash compensation of $59,301.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

52530

64791

About Charlotte, North Carolina Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg Co....More

Charlotte, North Carolina area prices were up 1.5% from a year ago

Help Desk Specialist I Salary in popular cities: Raleigh, Greensboro, Winston Salem

Skills associated with Help Desk Specialist I: Help Desk, User

Recently searched related titles: IT Service Desk Engineer, Trading Systems Support Specialist, Help Desk Analyst II

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Help Desk Specialist I : Tier Ii Help Desk, Servicenow Specialist, Pc Specialist