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As of August 01, 2026, the average salary for a Support Specialist II in North Carolina is $69,593 per year, which breaks down to an hourly rate of $33.
However, a Support Specialist II's salary can vary significantly. Here’s a look at the typical salary range:
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Support Specialist II Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $79,837 | $6,653 | $1,535 | $38 |
| Average | $69,593 | $5,799 | $1,338 | $33 |
| 25th Percentile | $62,094 | $5,175 | $1,194 | $30 |
Franklin County, NC - Louisburg, NC
Urban Strategies, Inc. - Durham, NC
WMH Corporation - Charlotte, NC
BMO Financial Group - Charlotte, NC
A Support Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Support Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Technical... Level Support Specialist II | $59,737 |
| Support S... Level Support Specialist II | $68,840 |
| Technical... Level Support Specialist II | $80,821 |
| Technical... Level Support Specialist II | $102,090 |
| Technical... Level Support Specialist II | $72,585 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Support Specialist IIs. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Support Specialist II roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Support Specialist positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Support Specialist II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Biotechnology | $86,991 | $42.0 | 25% |
| Aerospace & Defense | $80,032 | $38.0 | 15% |
| Energy & Utilities | $76,552 | $37.0 | 10% |
| Insurance | $76,552 | $37.0 | 10% |
| Internet | $76,552 | $37.0 | 10% |
Understanding how a Support Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $79,837 | $6,653 | $1,535 | $38 |
| Average | $69,593 | $5,799 | $1,338 | $33 |
| 25th Percentile | $62,094 | $5,175 | $1,194 | $30 |
Ready to take the next step in your career? Browse thousands of current Support Specialist II job openings on our job board. Use the search bar below to find your perfect match.
Velocitor Solutions
Charlotte, NC
Velocitor Solutions | Charlotte, NC
Job Description. Job Description. Are you passionate about providing exceptional technical support. We're seeking a motivated Support Specialist to join ou... more
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Tapestry
Asheville, NC
Tapestry | Asheville, NC
Sales Support Associate. Coach is a global fashion house founded in New York in 1941. We make beautiful things, crafted to lastfor you to be yourself in. C... more
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Victra - Verizon Wireless Premium Retailer
Durham, NC
Victra - Verizon Wireless Premium Retailer | Durham, NC
Job Description. Job Description. LOCATION. Winterville, NC. ABOUT US. Victra is Verizon's largest premium retailer in the United States. We thrive on coll... more
4 Days Ago
Victra - Verizon Wireless Premium Retailer
Greenville, NC
Victra - Verizon Wireless Premium Retailer | Greenville, NC
Job Description. Job Description. LOCATION. Winterville, NC. ABOUT US. Victra is Verizon's largest premium retailer in the United States. We thrive on coll... more
4 Days Ago
Guardian Life Insurance
Charlotte, NC
Guardian Life Insurance | Charlotte, NC
Sales Support Associate II. The Sales Support Associate II at The Guardian Life Insurance Company of America plays a vital role in enabling the sales team'... more
4 Days Ago
Bertrandt
Charlotte, NC
Bertrandt | Charlotte, NC
Job Description. Job Description. Description. Ready to Drive the Future. As part of the global Bertrandt Group, our team of innovators tackles cutting-edg... more
6 Days Ago
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