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As of August 01, 2026, the average salary for a Technical Support Representative in Illinois is $38,806 per year, which breaks down to an hourly rate of $19.
However, a Technical Support Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Technical Support Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $42,377 | $3,531 | $815 | $20 |
| Average | $38,806 | $3,234 | $746 | $19 |
| 25th Percentile | $37,233 | $3,103 | $716 | $18 |
Tek Systems - Chicago, IL
West Side Tractor - Lisle, IL
Wedi Corporation - Batavia, IL
HSG Tech Inc. - Addison, IL
A Technical Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Technical Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Technical... Level Technical Support Representative | $38,544 |
| Technical... Level Technical Support Representative | $49,794 |
| Technical... Level Technical Support Representative | $56,530 |
| Technical... Level Technical Support Representative | $76,707 |
| Technical... Level Technical Support Representative | $90,373 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Support Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Technical Support Representative roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Internet sectors offer the strongest compensation, at 20% above the average. In contrast, Technical Support Representative positions in Hospitality & Leisure or Retail & Wholesale typically offer lower base pay, as these industries often view Technical Support Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Biotechnology | $46,568 | $22.0 | 20% |
| Internet | $46,568 | $22.0 | 20% |
| Aerospace & Defense | $44,627 | $21.0 | 15% |
| Financial Services | $44,627 | $21.0 | 15% |
| Chemicals | $42,687 | $21.0 | 10% |
Understanding how a Technical Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $42,377 | $3,531 | $815 | $20 |
| Average | $38,806 | $3,234 | $746 | $19 |
| 25th Percentile | $37,233 | $3,103 | $716 | $18 |
Ready to take the next step in your career? Browse thousands of current Technical Support Representative job openings on our job board. Use the search bar below to find your perfect match.
EMS LINQ
Chicago, IL
EMS LINQ | Chicago, IL
We are a national, innovative, high-growth software company devoted to K12 education administration.Our products beat the competition by focusing on all bu... more
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Naperville, IL
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Job Description. Job Description. We’re looking for a detail-oriented, service-minded IT Technical Support Specialist, Level I to join our dynamic IT team.... more
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Peoria, IL
Illinois Mutual Life Insurance Company | Peoria, IL
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Manteno, IL
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Temperature Equipment Corporation
Lansing, IL
Temperature Equipment Corporation | Lansing, IL
HVAC Technical Support Advisor. Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise,... more
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Chicago, IL
Schedule Engine | Chicago, IL
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