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Dispatcher/Customer Service Representative Salary in Illinois

How much does a Dispatcher/Customer Service Representative make in Illinois?

As of August 01, 2026, the average salary for a Dispatcher/Customer Service Representative in Illinois is $53,694 per year, which breaks down to an hourly rate of $26.

However, a Dispatcher/Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $69,193
  • Majority Range (25th-75th percentile): $46,743 to $61,807
  • Entry-Level (10th percentile): $40,415
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View as table View as graph 25% $46,743 10% $40,415 90% $69,193 75% $61,807 $53,694 50%(Median) Didn’t find job title? Click

Dispatcher/Customer Service Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $61,807 $5,151 $1,189 $30
Average $53,694 $4,474 $1,033 $26
25th Percentile $46,743 $3,895 $899 $22
Check out Dispatcher/Customer Service Representative Job Openings in Illinois
Service Representative

Thompson Safety, LLC - Elk Grove Village, IL

Service Representative

Safety-Kleen - Campbells Island, IL

Service Representative

Thompson Safety - Elk Grove Village, IL

Service Representative

MRINetwork - Chicago, IL

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Key Factors That Influence Dispatcher/Customer Service Representative Salaries

A Dispatcher/Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

Top Paying Cities for Dispatcher/Customer Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Effingham: $49,495
  • Saint Peter: $49,427
  • Salem: $49,615

Dispatcher/Customer Service Representative Salary by Industry: Top Paying Sectors

For Dispatcher/Customer Service Representative roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, Dispatcher/Customer Service Representative positions in Edu., Gov't. & Nonprofit or Hospitality & Leisure typically offer lower base pay, as these industries often view Dispatcher/Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a Dispatcher/Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$67,117$32.025%
Software & Networking$64,432$31.020%
Insurance$59,063$28.010%
Pharmaceuticals$59,063$28.010%
Chemicals$56,378$27.05%

Dispatcher/Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Dispatcher/Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$46,743
Average $53,694/year
$61,807
$3,895
Average $4,474/month
$5,151
$899
Average $1,033/week
$1,189
$22
Average $26/hour
$30
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $61,807 $5,151 $1,189 $30
Average $53,694 $4,474 $1,033 $26
25th Percentile $46,743 $3,895 $899 $22

Salaries of jobs related to Dispatcher/Customer Service Representative

Find Your Next Dispatcher/Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Dispatcher/Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

United States

  • C & F Packing Company Inc.

    Lake Villa, IL

    Customer Service Representative

    C & F Packing Company Inc. | Lake Villa, IL

    Pay. $24.00 - $26.00 per hour. Job description. We are looking for an experienced Customer Service Representative to provide excellent and organized custom... more

    6 Days Ago

  • The Larko Group

    Wheeling, IL

    Customer Service Representative

    The Larko Group | Wheeling, IL

    The Customer Service Representative / Order Entry Specialist is a vital member of the team, serving as the primary point of contact for customers while ens... more

    6 Days Ago

  • Addison Group

    West Chicago, IL

    Customer Service Representative

    Addison Group | West Chicago, IL

    Job Title. Customer Service Representative. Industry. Manufacturing. Location (City, State). West Chicago, IL. Assignment Type. Contract-to-Hire. Pay. $23.... more

    6 Days Ago

  • TDK Corporation of America

    Lincolnshire, IL

    Customer Service Representative

    TDK Corporation of America | Lincolnshire, IL

    As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory a... more

    6 Days Ago

  • Anderson Process

    Lombard, IL

    Customer Service Representative

    Anderson Process | Lombard, IL

    Summary. The Customer Service Representative, reporting to the Illinois Customer Service Manager, is directly responsible for providing support to customer... more

    8 Days Ago

  • Circle K Stores, Inc.

    Champaign, IL

    Customer Service Representative

    Circle K Stores, Inc. | Champaign, IL

    Store 4701403: 59 E Green, Champaign, Illinois 61820Shift AvailabilityEveningsTime TypePart timeCustomer Service RepresentativeWe want you to join our team... more

    8 Days Ago

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Cost of Living In Illinois

Cost of Living in Illinois is
1.9% Higher
than the National Average

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