Patient Svc Representative Salary in the United States

Patient Representative - Average Salary $47,400

The Patient Representative communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Being a Patient Representative working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. In addition, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. Being a Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Patient Representative typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.

Patient Relations Representative - Average Salary $47,334

Patient Relations Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Relations Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Relations Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Relations Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Relations Representative typically requires 3-5 years of related experience.

Patient Accounts Representative - Average Salary $45,974

Patient Accounts Representative is responsible for the administration of patient accounts and ensures record keeping practices comply with industry regulations and operational standards. Updates accounts to capture patient services, apply appropriate adjustments, and verify proper payment amounts. Being a Patient Accounts Representative identifies payment sources and insurance policies and submits claims and required documentation to the appropriate third-party payers. Researches and resolves patient inquiries involving account charges, insurance payments, and balances. Additionally, Patient Accounts Representative produces account summaries detailing total charges for services, payments received and adjustments made, account balance, and payment due date. Requires a high school diploma. Typically reports to a supervisor. The Patient Accounts Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Accounts Representative typically requires 1-3 years of related experience.

Patient Accounting Representative - Average Salary $45,980

The Patient Accounting Representative updates accounts to capture patient services, apply appropriate adjustments, and verify proper payment amounts. Responsible for the administration of patient accounts and ensures record keeping practices comply with industry regulations and operational standards. Being a Patient Accounting Representative researches and resolves patient inquiries involving account charges, insurance payments, and balances. Identifies payment sources and insurance policies and submits claims and required documentation to the appropriate third-party payers. In addition, Patient Accounting Representative produces account summaries detailing total charges for services, payments received and adjustments made, account balance, and payment due date. Requires a high school diploma. Typically reports to a supervisor. Being a Patient Accounting Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Patient Accounting Representative typically requires 1-3 years of related experience.

Patient Support Representative - Average Salary $47,340

The Patient Support Representative communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Being a Patient Support Representative working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. In addition, Patient Support Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. Being a Patient Support Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Patient Support Representative typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.