Call Center Analyst Salaries in North Carolina
How Much Does a Call Center Analyst Make in North Carolina?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Analyst in North Carolina is $43,231.
While Salary.com is seeing that Call Center Analyst salary in NC can go up to $53,721
or down to $34,144, but most earn between $38,475 and $48,722.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Analyst
Call Center Agent Quality Monitoring Analyst
$50,000
North Carolina
Per Year
Call Center Traffic and Scheduling Analyst III
$68,300
North Carolina
Per Year
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Similar Job Salaries to Call Center Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
U.S. Bank
Data Management Digital Call Center Analyst
|
$108,416/yr
|
RANGE: $98,588 - $118,245
|
|
Air Experts Raleigh Heating and Air
Call Center Manager
|
$116,173/yr
|
RANGE: $105,647 - $126,700
|
|
Fred Anderson Toyota
Call Center Associate
|
$48,176/yr
|
RANGE: $43,596 - $52,756
|
|
Core Call Inc
Call Center Agent
|
$44,610/yr
|
RANGE: $40,313 - $48,907
|
|
Amerit Consulting
Call Center Representative
|
$51,897/yr
|
RANGE: $46,962 - $56,832
|
|
Enterprise Call Center
Call Center Agent
|
$47,430/yr
|
RANGE: $42,921 - $51,939
|
|
Enterprise Call Center
Call Center Representative
|
$47,256/yr
|
RANGE: $42,834 - $51,677
|
|
Professional Moving & Storage INC
Call Center Representative
|
$48,059/yr
|
RANGE: $43,489 - $52,629
|
|
Nu Image
Call Center Representative
|
$46,913/yr
|
RANGE: $42,459 - $51,368
|
|
NRTC
Manager, Call Center
|
$88,769/yr
|
RANGE: $78,350 - $99,187
|
Top 10 Highest Paying Cities For Call Center Analyst Jobs in North Carolina
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Analyst job salaries in North Carolina.
Some cities can pay higher salaries for Call Center Analyst jobs, which can indicate that there is a large demand for Call Center Analyst positions in this city.
The following table shows top 10 cities where the Call Center Analyst salary is higher than other cities in North Carolina.
Raleigh takes first place in this list, followed by Cary, Durham.
The Call Center Analyst salary is $44,660 in Raleigh,
which is lower than the national average. There is 0 city's Call Center Analyst salary higher than national average in North Carolina.
The average salary for a Call Center Analyst in North Carolina is $43,231,
but we found that the city with the highest salary for Call Center Analyst jobs is Raleigh, NC, and it is higher than Cary.
Call Center Analyst jobs in Raleigh can have the opportunity to earn higher salaries than in other cities in North Carolina.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Raleigh | $44,660 | $3,722 | $859 | $21 |
| Cary | $44,660 | $3,722 | $859 | $21 |
| Durham | $44,346 | $3,695 | $853 | $21 |
| Greenville | $44,341 | $3,695 | $853 | $21 |
| Rocky Mount | $44,341 | $3,695 | $853 | $21 |
| Wilson | $44,341 | $3,695 | $853 | $21 |
| Charlotte | $43,968 | $3,664 | $846 | $21 |
| Gastonia | $43,923 | $3,660 | $845 | $21 |
| Chapel Hill | $43,782 | $3,648 | $842 | $21 |
| Hickory | $43,509 | $3,626 | $837 | $21 |
What Does a Call Center Analyst Do?
It is essential to monitor trends within your own call center(s) on an internal QA level, such as month over month agent performance metrics and top missed points at the agent or organizational level.
Updated October 31, 2021
When a medical emergency arises off-hours, healthcare providers can use outsourced call centers to receive calls and route them to an on-call physician.
Updated October 17, 2021
Since call center technology is constantly evolving, it can be difficult to keep track of all the changes.
Updated October 08, 2021
Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Analyst Salaries
What is the average of a Call Center Analyst in North Carolina?
The Call Center Analyst salary range is from $38,475 to $48,722, and the average Call Center Analyst salary is $43,231/year in North Carolina.
The Call Center Analyst's salary will change in different locations.
Which location pays the highest Call Center Analyst salary in the United States?
The Call Center Analyst salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Call Center Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.
What is the growth rate of the Call Center Analyst's salary?
If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.
