Call Center Analyst Salaries in California
How Much Does a Call Center Analyst Make in California?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Analyst in California is $50,178.
While Salary.com is seeing that Call Center Analyst salary in CA can go up to $62,353
or down to $39,631, but most earn between $44,657 and $56,551.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Analyst
Call Center Agent Quality Monitoring Analyst
$58,100
California
Per Year
Call Center Traffic and Scheduling Analyst III
$79,300
California
Per Year
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Similar Job Salaries to Call Center Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
HEALTHRIGHT 360
Call Center Agent - Call Center
|
$61,288/yr
|
RANGE: $55,462 - $67,115
|
|
Champions Group Holdings
Call Center Specialist
|
$48,568/yr
|
RANGE: $43,730 - $53,407
|
|
Comfort Air
Customer Service - Call Center
|
$54,632/yr
|
RANGE: $49,209 - $60,055
|
|
Randstad
Call center agent
|
$58,296/yr
|
RANGE: $52,672 - $63,920
|
|
WUZZUF
Remote Call Center Manager
|
$97,549/yr
|
RANGE: $86,794 - $108,305
|
|
Highlands Energy
Bilingual Representative - Call Center
|
$49,054/yr
|
RANGE: $44,391 - $53,718
|
|
LoanMart
Call Center Dialer Specialist
|
$70,903/yr
|
RANGE: $64,651 - $77,155
|
|
ACSC Auto Club Of Southern Calif
Call Center Scheduling Coordinator
|
$56,750/yr
|
RANGE: $51,089 - $62,410
|
|
LanceSoft Inc
Call center Rep
|
$57,313/yr
|
RANGE: $51,637 - $62,988
|
|
Bizz Link Text
Inbound Call Center Representative
|
$56,575/yr
|
RANGE: $51,113 - $62,037
|
Top 10 Highest Paying Cities For Call Center Analyst Jobs in California
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Analyst job salaries in California.
Some cities can pay higher salaries for Call Center Analyst jobs, which can indicate that there is a large demand for Call Center Analyst positions in this city.
The following table shows top 10 cities where the Call Center Analyst salary is higher than other cities in California.
San Jose takes first place in this list, followed by Santa Clara, Fremont.
The Call Center Analyst salary is $57,379 in San Jose,
which is higher than the national average. There are 76 cities' Call Center Analyst salary higher than national average in California.
The average salary for a Call Center Analyst in California is $50,178,
but we found that the city with the highest salary for Call Center Analyst jobs is San Jose, CA, and it is higher than Santa Clara.
Call Center Analyst jobs in San Jose can have the opportunity to earn higher salaries than in other cities in California.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| San Jose | $57,379 | $4,782 | $1,103 | $28 |
| Santa Clara | $57,379 | $4,782 | $1,103 | $28 |
| Fremont | $57,270 | $4,773 | $1,101 | $28 |
| San Francisco | $56,815 | $4,735 | $1,093 | $27 |
| Daly City | $56,815 | $4,735 | $1,093 | $27 |
| Berkeley | $55,555 | $4,630 | $1,068 | $27 |
| Oakland | $55,555 | $4,630 | $1,068 | $27 |
| Hayward | $55,464 | $4,622 | $1,067 | $27 |
| Antioch | $52,416 | $4,368 | $1,008 | $25 |
| Vallejo | $51,179 | $4,265 | $984 | $25 |
What Does a Call Center Analyst Do?
And while IT personnel aren't exclusive to call centers, they ensure agents' technology and tools are up to date to keep the call center running smoothly.
Updated November 15, 2021
As a call center analyst, your job duties include tracking and examining call flow, calling patterns, established quality assurance levels, and the rate of call abandonment.
Updated November 08, 2021
Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
In particular, the latest development in call center technologies includes the speech analysis software, a program that can detect minute changes in a speaker’s voice, thus adding a human element to your IVR or IVM system.
Updated December 22, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Analyst Salaries
What is the average of a Call Center Analyst in California?
The Call Center Analyst salary range is from $44,657 to $56,551, and the average Call Center Analyst salary is $50,178/year in California.
The Call Center Analyst's salary will change in different locations.
Which location pays the highest Call Center Analyst salary in the United States?
The Call Center Analyst salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Call Center Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.
What is the growth rate of the Call Center Analyst's salary?
If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.
