Call Center Analyst Salaries in New York
How Much Does a Call Center Analyst Make in New York?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Analyst in New York is $48,363.
While Salary.com is seeing that Call Center Analyst salary in NY can go up to $60,098
or down to $38,197, but most earn between $43,042 and $54,505.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Analyst
Call Center Traffic and Scheduling Analyst III
$76,400
New York
Per Year
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Similar Job Salaries to Call Center Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
New Edge Associates Inc
Call Center
|
$100,324/yr
|
RANGE: $91,142 - $109,506
|
|
Commodore Perry Estate
Call Center Agent
|
$61,473/yr
|
RANGE: $55,543 - $67,404
|
|
Cellular Sales
Call Center Representative
|
$47,960/yr
|
RANGE: $43,472 - $52,447
|
|
Higher Education Services Corporation
Call Center Representative 1
|
$47,772/yr
|
RANGE: $43,227 - $52,318
|
|
Brookdale Senior Living
Supervisor, Call Center
|
$97,146/yr
|
RANGE: $85,705 - $108,586
|
|
University of Rochester
Call Center Representative
|
$41,290/yr
|
RANGE: $37,957 - $44,622
|
|
SPECTRUM
Call Center Representative
|
$56,327/yr
|
RANGE: $50,749 - $61,905
|
|
New York Psychotherapy and Counseling Center
Call Center Representative
|
$55,511/yr
|
RANGE: $50,240 - $60,782
|
|
Centerlight Management Services, LLC
CALL CENTER SPECIALIST - IC
|
$55,831/yr
|
RANGE: $50,362 - $61,300
|
|
Charter Communications
Call Center Representative
|
$51,972/yr
|
RANGE: $46,825 - $57,119
|
Top 10 Highest Paying Cities For Call Center Analyst Jobs in New York
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Analyst job salaries in New York.
Some cities can pay higher salaries for Call Center Analyst jobs, which can indicate that there is a large demand for Call Center Analyst positions in this city.
The following table shows top 10 cities where the Call Center Analyst salary is higher than other cities in New York.
New York takes first place in this list, followed by Bronx, Brooklyn.
The Call Center Analyst salary is $52,721 in New York,
which is higher than the national average. There are 17 cities' Call Center Analyst salary higher than national average in New York.
The average salary for a Call Center Analyst in New York is $48,363,
but we found that the city with the highest salary for Call Center Analyst jobs is New York, NY, and it is higher than Bronx.
Call Center Analyst jobs in New York can have the opportunity to earn higher salaries than in other cities in New York.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| New York | $52,721 | $4,393 | $1,014 | $25 |
| Bronx | $52,721 | $4,393 | $1,014 | $25 |
| Brooklyn | $52,721 | $4,393 | $1,014 | $25 |
| Queens Village | $52,380 | $4,365 | $1,007 | $25 |
| Yonkers | $51,957 | $4,330 | $999 | $25 |
| Mount Vernon | $51,934 | $4,328 | $999 | $25 |
| Huntington | $51,811 | $4,318 | $996 | $25 |
| New Rochelle | $51,415 | $4,285 | $989 | $25 |
| Staten Island | $51,152 | $4,263 | $984 | $25 |
| Levittown | $49,787 | $4,149 | $957 | $24 |
What Does a Call Center Analyst Do?
Agents in an inbound call center may handle calls from current or potential customers regarding accounts management, scheduling, technical support, complaints, queries about products or services, or intent to purchase from the organization.
Updated November 16, 2021
Remote call center agents may also require enhanced internet access to access their organizations' call center software reliably, so organizations may want to invest in.
Updated November 16, 2021
Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
In particular, the latest development in call center technologies includes the speech analysis software, a program that can detect minute changes in a speaker’s voice, thus adding a human element to your IVR or IVM system.
Updated December 22, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Analyst Salaries
What is the average of a Call Center Analyst in New York?
The Call Center Analyst salary range is from $43,042 to $54,505, and the average Call Center Analyst salary is $48,363/year in New York.
The Call Center Analyst's salary will change in different locations.
Which location pays the highest Call Center Analyst salary in the United States?
The Call Center Analyst salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Call Center Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.
What is the growth rate of the Call Center Analyst's salary?
If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.
