Call Center Analyst Salaries in Pennsylvania
How Much Does a Call Center Analyst Make in Pennsylvania?
Updated December 01, 2024
As of December 01, 2024,
the average annual pay of Call Center Analyst in Pennsylvania is $44,987.
While Salary.com is seeing that Call Center Analyst salary in PA can go up to $55,791
or down to $35,438, but most earn between $39,989 and $50,642.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Analyst
Call Center Agent Quality Monitoring Analyst
$51,800
Pennsylvania
Per Year
Call Center Traffic and Scheduling Analyst II
$64,000
Pennsylvania
Per Year
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Similar Job Salaries to Call Center Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Mc Hales Plumbing, Heating , Cooling & Electrical
Call Center Representative
|
$57,927/yr
|
RANGE: $49,987 - $65,867
|
|
VSA, Inc.
Call Center Supervisor
|
$87,452/yr
|
RANGE: $71,895 - $103,009
|
|
Berks Community Health Center
Bilingual Call Center Representative
|
$50,885/yr
|
RANGE: $44,370 - $57,400
|
|
UPMC
Call Center Operator
|
$58,192/yr
|
RANGE: $49,077 - $67,306
|
|
VSA, Inc.
Call Center Team Lead
|
$86,808/yr
|
RANGE: $73,875 - $99,741
|
|
Inkspirenize
Call Center Agent
|
$61,112/yr
|
RANGE: $53,041 - $69,183
|
|
Alphabe Insight
Call Center Agent
|
$61,112/yr
|
RANGE: $53,041 - $69,183
|
|
Area Transportation Authority
Call Center Representative
|
$43,600/yr
|
RANGE: $36,829 - $50,371
|
|
Curate Corp Voice
Call Center Agent
|
$53,739/yr
|
RANGE: $46,003 - $61,475
|
|
Geisinger
Pharmacy Technician - Call Center
|
$43,564/yr
|
RANGE: $38,901 - $48,226
|
Top 10 Highest Paying Cities For Call Center Analyst Jobs in Pennsylvania
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Analyst job salaries in Pennsylvania.
Some cities can pay higher salaries for Call Center Analyst jobs, which can indicate that there is a large demand for Call Center Analyst positions in this city.
The following table shows top 10 cities where the Call Center Analyst salary is higher than other cities in Pennsylvania.
Doylestown takes first place in this list, followed by Philadelphia, West Chester.
The Call Center Analyst salary is $48,773 in Doylestown,
which is higher than the national average. There are 7 cities' Call Center Analyst salary higher than national average in Pennsylvania.
The average salary for a Call Center Analyst in Pennsylvania is $44,987,
but we found that the city with the highest salary for Call Center Analyst jobs is Doylestown, PA, and it is higher than Philadelphia.
Call Center Analyst jobs in Doylestown can have the opportunity to earn higher salaries than in other cities in Pennsylvania.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Doylestown | $48,773 | $4,064 | $938 | $23 |
| Philadelphia | $47,601 | $3,967 | $915 | $23 |
| West Chester | $46,925 | $3,910 | $902 | $23 |
| Stroudsburg | $45,573 | $3,798 | $876 | $22 |
| Allentown | $45,437 | $3,786 | $874 | $22 |
| Bethlehem | $45,437 | $3,786 | $874 | $22 |
| Easton | $45,347 | $3,779 | $872 | $22 |
| Reading | $44,851 | $3,738 | $863 | $22 |
| Pittsburgh | $44,401 | $3,700 | $854 | $21 |
| Lancaster | $44,175 | $3,681 | $850 | $21 |
What Does a Call Center Analyst Do?
Organizations must be able to accurately and expediently measure and report on call center performance.
Updated December 14, 2021
Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
In particular, the latest development in call center technologies includes the speech analysis software, a program that can detect minute changes in a speaker’s voice, thus adding a human element to your IVR or IVM system.
Updated December 22, 2021
Call centers can benefit any industry that interacts with customers over the phone. Examples include the following:.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Analyst Salaries
What is the average of a Call Center Analyst in Pennsylvania?
The Call Center Analyst salary range is from $39,989 to $50,642, and the average Call Center Analyst salary is $44,987/year in Pennsylvania.
The Call Center Analyst's salary will change in different locations.
Which location pays the highest Call Center Analyst salary in the United States?
The Call Center Analyst salary in San Jose, CA is $56,571
which is the highest in the US.
What kinds of reasons will influence the Call Center Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.
What is the growth rate of the Call Center Analyst's salary?
If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.
