How Much Does a Call Center Analyst Make in Phoenix, AZ?

Updated March 01, 2025
As of March 01, 2025, the average annual pay of Call Center Analyst in Phoenix, AZ is $44,868. While Salary.com is seeing that Call Center Analyst salary in Phoenix, AZ can go up to $55,639 or down to $35,341, but most earn between $39,881 and $50,506. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Analyst
Call Center Workforce Analyst
$58,401
Phoenix, AZ
Per Year
Call Center Reporting Analyst
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Phoenix, AZ
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Call Center Agent Quality Monitoring Analyst
$51,600
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Call Center Traffic and Scheduling Analyst II
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Similar Job Salaries to Call Center Analyst by Company

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Company average base salary in (usd) range
Just Staffing
Call Center
$97,639/yr
$80,126
$115,152
RANGE: $80,126 - $115,152
22nd Century Technologies
Call Center Representative/ Call center specialist (Licensing)
$51,502/yr
$43,694
$59,309
RANGE: $43,694 - $59,309
MDS COMMUNICATIONS CORPORATION
Call Center Representative - Mesa Call Center
$57,669/yr
$47,887
$67,450
RANGE: $47,887 - $67,450
Elite Construction Solutions
Call Center Manager
$77,249/yr
$65,362
$89,136
RANGE: $65,362 - $89,136
Arizona Department of Administration
CALL CENTER REPRESENTATIVE 3
$59,032/yr
$49,616
$68,448
RANGE: $49,616 - $68,448
Knight Transportation
Breakdown Call Center Representative
$59,032/yr
$49,616
$68,448
RANGE: $49,616 - $68,448
Conduent, Inc.
BENEFITS CALL CENTER REPRESENTATIVE
$61,652/yr
$51,987
$71,316
RANGE: $51,987 - $71,316
$56,851/yr
$47,208
$66,495
RANGE: $47,208 - $66,495
HealthOp Solutions
CALL CENTER SUPERVISOR
$62,885/yr
$52,260
$73,511
RANGE: $52,260 - $73,511

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What Does a Call Center Analyst Do?

Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
In particular, the latest development in call center technologies includes the speech analysis software, a program that can detect minute changes in a speaker’s voice, thus adding a human element to your IVR or IVM system.
Updated December 22, 2021
Call centers can benefit any industry that interacts with customers over the phone. Examples include the following:.
Updated December 20, 2021
Call centers base their service levels on desired cost efficiencies and expectations for the customer experience.
Updated December 17, 2021

Frequently Asked Questions About a Call Center Analyst Salaries

What is the average of a Call Center Analyst in Phoenix, AZ?

The Call Center Analyst salary range is from $39,881 to $50,506, and the average Call Center Analyst salary is $44,868/year in Phoenix, AZ. The Call Center Analyst's salary will change in different locations.

Which location pays the highest Call Center Analyst salary in the United States?

The Call Center Analyst salary in San Jose, CA is $56,993 which is the highest in the US.

What kinds of reasons will influence the Call Center Analyst's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.

What is the growth rate of the Call Center Analyst's salary?

If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.