How Much Does a Call Center Operations Supervisor Make in Pennsylvania?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Call Center Operations Supervisor in Pennsylvania is $71,391. While Salary.com is seeing that Call Center Operations Supervisor salary in PA can go up to $86,706 or down to $54,167, but most earn between $62,375 and $79,407. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Operations Supervisor
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Outbound Call Center Supervisor
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Similar Job Salaries to Call Center Operations Supervisor by Company

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Company average base salary in (usd) range
Philadelphia Gas Works
Supervisor, Call Center Operations
$72,088/yr
$63,494
$80,681
RANGE: $63,494 - $80,681
Stelvio Group
Call Center Operations Lead
$115,440/yr
$104,935
$125,944
RANGE: $104,935 - $125,944
Rivers Casino
Call Center Supervisor
$50,264/yr
$44,164
$56,363
RANGE: $44,164 - $56,363
Boden
Call Center Supervisor
$50,049/yr
$44,844
$55,255
RANGE: $44,844 - $55,255
Live Nation
Operations Supervisor- The Mann Center
$97,812/yr
$85,962
$109,661
RANGE: $85,962 - $109,661
Duquesne Light Company
DOC Supervisor - Operations Center
$110,920/yr
$99,186
$122,654
RANGE: $99,186 - $122,654
CSL Plasma Reading PA
Plasma Center Operations Supervisor
$74,040/yr
$64,808
$83,273
RANGE: $64,808 - $83,273
Snipes
Operations Supervisor - Distribution Center
$97,582/yr
$86,163
$109,001
RANGE: $86,163 - $109,001
LOOP
Call Center Operations Supervisor
$53,048/yr
$47,466
$58,629
RANGE: $47,466 - $58,629
State Employees Credit Union
Call Center Operations Supervisor
$116,312/yr
$104,474
$128,150
RANGE: $104,474 - $128,150

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Top 10 Highest Paying Cities For Call Center Operations Supervisor Jobs in Pennsylvania

It is important to understand how location impacts your career prospects in the United States. There are some cities where a Call Center Operations Supervisor can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for Call Center Operations Supervisor job salaries in Pennsylvania. Some cities can pay higher salaries for Call Center Operations Supervisor jobs, which can indicate that there is a large demand for Call Center Operations Supervisor positions in this city.
The following table shows top 10 cities where the Call Center Operations Supervisor salary is higher than other cities in Pennsylvania. Doylestown takes first place in this list, followed by Philadelphia, West Chester. The Call Center Operations Supervisor salary is $77,451 in Doylestown, which is higher than the national average. There are 4 cities' Call Center Operations Supervisor salary higher than national average in Pennsylvania.
The average salary for a Call Center Operations Supervisor in Pennsylvania is $71,391, but we found that the city with the highest salary for Call Center Operations Supervisor jobs is Doylestown, PA, and it is higher than Philadelphia. Call Center Operations Supervisor jobs in Doylestown can have the opportunity to earn higher salaries than in other cities in Pennsylvania.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Doylestown $77,451 $6,454 $1,489 $37
Philadelphia $74,955 $6,246 $1,441 $36
West Chester $73,499 $6,125 $1,413 $35
Stroudsburg $72,366 $6,031 $1,392 $35
Allentown $71,699 $5,975 $1,379 $34
Bethlehem $71,699 $5,975 $1,379 $34
Easton $71,584 $5,965 $1,377 $34
Reading $70,774 $5,898 $1,361 $34
Lancaster $70,071 $5,839 $1,348 $34
Harrisburg $69,971 $5,831 $1,346 $34

What Does a Call Center Operations Supervisor Do?

The system used widely in a call center that facilitates voice storage, computer speech and a computer’s reaction to human speech.
Updated December 22, 2021
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Updated December 21, 2021
While monitoring employees’ progress, the call center supervisor needs to make sure they’re aware of the latest industry trends and regulations to help them provide excellent service to customers.
Updated December 19, 2021
A call-center metric that measures the percentage of customer requests that were solved by an agent, or  Brand Specialist, that could have been solved by a self-service function such as a FAQ.
Updated December 14, 2021
The employee charged with the responsibility of ascertaining workload and creating schedules for call center employees that minimizes costs and maximizes productivity.
Updated December 13, 2021

Frequently Asked Questions About a Call Center Operations Supervisor Salaries

What is the average of a Call Center Operations Supervisor in Pennsylvania?

The Call Center Operations Supervisor salary range is from $62,375 to $79,407, and the average Call Center Operations Supervisor salary is $71,391/year in Pennsylvania. The Call Center Operations Supervisor's salary will change in different locations.

Which location pays the highest Call Center Operations Supervisor salary in the United States?

The Call Center Operations Supervisor salary in San Jose, CA is $90,452 which is the highest in the US.

What kinds of reasons will influence the Call Center Operations Supervisor's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Operations Supervisor.

What is the growth rate of the Call Center Operations Supervisor's salary?

If you are thinking of becoming a Call Center Operations Supervisor or planning the next step in your career, find the detailed salary report of a Call Center Operations Supervisor.