Call Center Site Director Salaries in Illinois
How Much Does a Call Center Site Director Make in Illinois?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Call Center Site Director in Illinois is $182,220.
While Salary.com is seeing that Call Center Site Director salary in IL can go up to $227,251
or down to $133,159, but most earn between $156,540 and $205,791.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Site Director
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Similar Job Salaries to Call Center Site Director by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Dick Van Dyke Appliance World
On Site Call Center Advocate
|
$44,732/yr
|
RANGE: $38,753 - $50,710
|
|
Unique Repair Services. Inc.
Call Center
|
$48,375/yr
|
RANGE: $41,697 - $55,053
|
|
LifeLine Ambulance Illinois
Emergency Call Center Call Taker
|
$80,580/yr
|
RANGE: $71,971 - $89,188
|
|
Carle
CALL CENTER REP - CMH CALL CENTER
|
$116,845/yr
|
RANGE: $95,305 - $138,385
|
|
HOMEWOOD-FLOSSMOOR PARK DISTRICT
SITE DIRECTOR
|
$109,553/yr
|
RANGE: $86,766 - $132,341
|
|
AutoNation, Inc.
Manager, WBYC Call Center
|
$149,819/yr
|
RANGE: $124,463 - $175,176
|
|
Prime Healthcare Illinois Medical Group
Call Center Representative
|
$50,715/yr
|
RANGE: $43,472 - $57,957
|
|
Prime Healthcare
Call Center Representative
|
$48,925/yr
|
RANGE: $41,327 - $56,523
|
|
Zurich Insurance Company Ltd.
CLAIMS CALL CENTER REPRESENTATIVE
|
$57,019/yr
|
RANGE: $51,372 - $62,665
|
Top 10 Highest Paying Cities For Call Center Site Director Jobs in Illinois
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Site Director can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Site Director job salaries in Illinois.
Some cities can pay higher salaries for Call Center Site Director jobs, which can indicate that there is a large demand for Call Center Site Director positions in this city.
The following table shows top 10 cities where the Call Center Site Director salary is higher than other cities in Illinois.
Chicago takes first place in this list, followed by Cicero, Evanston.
The Call Center Site Director salary is $186,851 in Chicago,
which is higher than the national average. There are 20 cities' Call Center Site Director salary higher than national average in Illinois.
The average salary for a Call Center Site Director in Illinois is $182,220,
but we found that the city with the highest salary for Call Center Site Director jobs is Chicago, IL, and it is higher than Cicero.
Call Center Site Director jobs in Chicago can have the opportunity to earn higher salaries than in other cities in Illinois.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Chicago | $186,851 | $15,571 | $3,593 | $90 |
| Cicero | $186,851 | $15,571 | $3,593 | $90 |
| Evanston | $186,851 | $15,571 | $3,593 | $90 |
| Oak Park | $186,851 | $15,571 | $3,593 | $90 |
| Skokie | $186,851 | $15,571 | $3,593 | $90 |
| Oak Lawn | $186,673 | $15,556 | $3,590 | $90 |
| Des Plaines | $186,317 | $15,526 | $3,583 | $90 |
| Mount Prospect | $186,139 | $15,512 | $3,580 | $89 |
| Aurora | $185,248 | $15,437 | $3,562 | $89 |
| Hoffman Estates | $185,248 | $15,437 | $3,562 | $89 |
What Does a Call Center Site Director Do?
The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls.
Updated November 05, 2021
Drive better customer experiences while making your business more profitable with Genesys call center IVR.
Updated October 21, 2021
Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to Call Center.
Updated October 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Site Director Salaries
What is the average of a Call Center Site Director in Illinois?
The Call Center Site Director salary range is from $156,540 to $205,791, and the average Call Center Site Director salary is $182,220/year in Illinois.
The Call Center Site Director's salary will change in different locations.
Which location pays the highest Call Center Site Director salary in the United States?
The Call Center Site Director salary in San Jose, CA is $223,545
which is the highest in the US.
What kinds of reasons will influence the Call Center Site Director's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Site Director.
What is the growth rate of the Call Center Site Director's salary?
If you are thinking of becoming a Call Center Site Director or planning the next step in your career, find the detailed salary report of a Call Center Site Director.
