Call Center Site Director Salaries in Maryland
How Much Does a Call Center Site Director Make in Maryland?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Site Director in Maryland is $183,721.
While Salary.com is seeing that Call Center Site Director salary in MD can go up to $230,404
or down to $132,835, but most earn between $157,085 and $208,157.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Site Director
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Similar Job Salaries to Call Center Site Director by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
ComplexCare Solutions
Director, Call Center Operations
|
$158,909/yr
|
RANGE: $141,929 - $175,889
|
|
Achieve Beyond, Inc.
Center Director, BCBA (On-Site) – Silver Spring – Achieve Beyond
|
$86,236/yr
|
RANGE: $75,439 - $97,033
|
|
Hensel Phelps Construction Co
Site Director
|
$143,029/yr
|
RANGE: $126,298 - $159,759
|
|
SJS Recruitment
Site Director
|
$138,487/yr
|
RANGE: $126,774 - $150,200
|
|
Professional Moving & Storage INC
Call Center Associate
|
$49,576/yr
|
RANGE: $44,793 - $54,359
|
|
Current Events
Inbound Call Center Assistant
|
$57,618/yr
|
RANGE: $52,129 - $63,108
|
|
Equiniti
Proxy Call Center Representative
|
$50,855/yr
|
RANGE: $46,019 - $55,691
|
|
PROTOCALL COMMUNICATIONS
Call Center Sales Representative
|
$50,642/yr
|
RANGE: $45,088 - $56,196
|
|
AbsoluteCARE Inc
Call Center Representative
|
$50,414/yr
|
RANGE: $45,697 - $55,131
|
|
Rockville Internal Medicine Group
Call Center Agent
|
$52,433/yr
|
RANGE: $47,290 - $57,577
|
Top 10 Highest Paying Cities For Call Center Site Director Jobs in Maryland
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Site Director can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Site Director job salaries in Maryland.
Some cities can pay higher salaries for Call Center Site Director jobs, which can indicate that there is a large demand for Call Center Site Director positions in this city.
The following table shows top 10 cities where the Call Center Site Director salary is higher than other cities in Maryland.
Silver Spring takes first place in this list, followed by Bethesda, Potomac.
The Call Center Site Director salary is $197,280 in Silver Spring,
which is higher than the national average. There are 15 cities' Call Center Site Director salary higher than national average in Maryland.
The average salary for a Call Center Site Director in Maryland is $183,721,
but we found that the city with the highest salary for Call Center Site Director jobs is Silver Spring, MD, and it is higher than Bethesda.
Call Center Site Director jobs in Silver Spring can have the opportunity to earn higher salaries than in other cities in Maryland.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Silver Spring | $197,280 | $16,440 | $3,794 | $95 |
| Bethesda | $197,280 | $16,440 | $3,794 | $95 |
| Potomac | $197,156 | $16,430 | $3,791 | $95 |
| Rockville | $197,049 | $16,421 | $3,789 | $95 |
| Bowie | $196,871 | $16,406 | $3,786 | $95 |
| Waldorf | $196,746 | $16,395 | $3,784 | $95 |
| Gaithersburg | $196,746 | $16,395 | $3,784 | $95 |
| Germantown | $191,988 | $15,999 | $3,692 | $92 |
| Frederick | $190,973 | $15,914 | $3,673 | $92 |
| Baltimore | $183,721 | $15,310 | $3,533 | $88 |
What Does a Call Center Site Director Do?
The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls.
Updated November 05, 2021
Drive better customer experiences while making your business more profitable with Genesys call center IVR.
Updated October 21, 2021
Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to Call Center.
Updated October 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Site Director Salaries
What is the average of a Call Center Site Director in Maryland?
The Call Center Site Director salary range is from $157,085 to $208,157, and the average Call Center Site Director salary is $183,721/year in Maryland.
The Call Center Site Director's salary will change in different locations.
Which location pays the highest Call Center Site Director salary in the United States?
The Call Center Site Director salary in San Jose, CA is $224,738
which is the highest in the US.
What kinds of reasons will influence the Call Center Site Director's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Site Director.
What is the growth rate of the Call Center Site Director's salary?
If you are thinking of becoming a Call Center Site Director or planning the next step in your career, find the detailed salary report of a Call Center Site Director.
