Call Center Specialist Salaries in Ohio
How Much Does a Call Center Specialist Make in Ohio?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Specialist in Ohio is $41,820.
While Salary.com is seeing that Call Center Specialist salary in OH can go up to $53,015
or down to $31,822, but most earn between $36,586 and $47,680.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Specialist
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Similar Job Salaries to Call Center Specialist by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Southwoods Health
Call Center Specialist
|
$47,465/yr
|
RANGE: $42,816 - $52,115
|
|
EVERSANA
Healthcare Call Center Specialist
|
$49,056/yr
|
RANGE: $44,161 - $53,950
|
|
Mercy Health BSMH
Patient Service Specialist - Call Center
|
$51,107/yr
|
RANGE: $46,552 - $55,662
|
|
Bon Secours
Patient Service Specialist - Call Center
|
$38,222/yr
|
RANGE: $35,074 - $41,369
|
|
9000 Bon Secours Mercy Health Inc
Patient Service Specialist - Call Center
|
$38,403/yr
|
RANGE: $35,239 - $41,567
|
|
KeyBank
Commercial Banking Call Center Specialist
|
$47,280/yr
|
RANGE: $42,710 - $51,850
|
|
Tire Discounters
Call Center Tech Support Specialist
|
$58,197/yr
|
RANGE: $51,302 - $65,092
|
|
MDS Communications
Remote Call Center Sales Specialist
|
$69,067/yr
|
RANGE: $60,699 - $77,434
|
|
Hopewell Health Centers, Inc.
Crisis Call Center Specialist - Data Entry
|
$73,037/yr
|
RANGE: $66,181 - $79,893
|
|
Stark County Mental Health
HOMELESS NAVIGATION CALL CENTER SPECIALIST for Gov't Collaborative
|
$42,237/yr
|
RANGE: $37,445 - $47,029
|
Top 10 Highest Paying Cities For Call Center Specialist Jobs in Ohio
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Specialist can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Specialist job salaries in Ohio.
Some cities can pay higher salaries for Call Center Specialist jobs, which can indicate that there is a large demand for Call Center Specialist positions in this city.
The following table shows top 10 cities where the Call Center Specialist salary is higher than other cities in Ohio.
Cleveland takes first place in this list, followed by Lakewood, Columbus.
The Call Center Specialist salary is $41,828 in Cleveland,
which is lower than the national average. There is 0 city's Call Center Specialist salary higher than national average in Ohio.
The average salary for a Call Center Specialist in Ohio is $41,820,
but we found that the city with the highest salary for Call Center Specialist jobs is Cleveland, OH, and it is higher than Lakewood.
Call Center Specialist jobs in Cleveland can have the opportunity to earn higher salaries than in other cities in Ohio.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Cleveland | $41,828 | $3,486 | $804 | $20 |
| Lakewood | $41,828 | $3,486 | $804 | $20 |
| Columbus | $41,820 | $3,485 | $804 | $20 |
| Euclid | $41,794 | $3,483 | $804 | $20 |
| Cincinnati | $41,734 | $3,478 | $803 | $20 |
| Dayton | $41,566 | $3,464 | $799 | $20 |
| Hamilton | $41,562 | $3,464 | $799 | $20 |
| Newark | $41,562 | $3,464 | $799 | $20 |
| Lorain | $41,433 | $3,453 | $797 | $20 |
| Toledo | $41,416 | $3,451 | $796 | $20 |
What Does a Call Center Specialist Do?
In call centers, benchmarking refers to standards set for comparison of staffing, processes and assistance with other organizations or industries to evaluate and identify improvement opportunities in one’s own organization.
Updated December 02, 2021
Dialing systems can speed up when too many idle Brand Specialists are detected or slowed down when Brand Specialists are engaged on calls.
Updated November 11, 2021
Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
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Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
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Explore JobArchitectFrequently Asked Questions About a Call Center Specialist Salaries
What is the average of a Call Center Specialist in Ohio?
The Call Center Specialist salary range is from $36,586 to $47,680, and the average Call Center Specialist salary is $41,820/year in Ohio.
The Call Center Specialist's salary will change in different locations.
Which location pays the highest Call Center Specialist salary in the United States?
The Call Center Specialist salary in San Jose, CA is $54,172
which is the highest in the US.
What kinds of reasons will influence the Call Center Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.
What is the growth rate of the Call Center Specialist's salary?
If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.
