How Much Does a Call Center Specialist Make in Maryland?

Updated December 01, 2024
As of December 01, 2024, the average annual pay of Call Center Specialist in Maryland is $42,334. While Salary.com is seeing that Call Center Specialist salary in MD can go up to $54,233 or down to $32,162, but most earn between $37,010 and $48,562. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Similar Job Salaries to Call Center Specialist by Company

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Company average base salary in (usd) range
Choptank Community Health System, Inc..
Call Center Specialist - Part Time
$56,773/yr
$47,328
$66,218
RANGE: $47,328 - $66,218
Support Center - Shared Services
Patient Services Specialist (Hybrid), Day Shift, Call Center
$60,824/yr
$53,884
$67,764
RANGE: $53,884 - $67,764
nTech Workforce
Call Center Representative
$54,780/yr
$47,272
$62,289
RANGE: $47,272 - $62,289
Progressive Insurance
Call Center - Bilingual Spanish
$53,733/yr
$46,568
$60,897
RANGE: $46,568 - $60,897
Capitol Technology University
Admissions Call Center Counselor
$109,272/yr
$87,343
$131,201
RANGE: $87,343 - $131,201
Vision Innovation Partners Support Center
Call Center Representative
$63,758/yr
$53,587
$73,928
RANGE: $53,587 - $73,928
Bein Ohana Agency
Call Center Operations Manager
$142,613/yr
$115,693
$169,533
RANGE: $115,693 - $169,533
Transdev
Call Center Operations Manager
$82,954/yr
$68,500
$97,408
RANGE: $68,500 - $97,408
Closet America
Call Center Representative (On-Site)
$49,944/yr
$43,121
$56,766
RANGE: $43,121 - $56,766
Growing Benefit Fund
Call Center Representative
$66,885/yr
$56,216
$77,554
RANGE: $56,216 - $77,554

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Top 10 Highest Paying Cities For Call Center Specialist Jobs in Maryland

It is important to understand how location impacts your career prospects in the United States. There are some cities where a Call Center Specialist can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for Call Center Specialist job salaries in Maryland. Some cities can pay higher salaries for Call Center Specialist jobs, which can indicate that there is a large demand for Call Center Specialist positions in this city.
The following table shows top 10 cities where the Call Center Specialist salary is higher than other cities in Maryland. Silver Spring takes first place in this list, followed by Bethesda, Potomac. The Call Center Specialist salary is $45,701 in Silver Spring, which is higher than the national average. There are 15 cities' Call Center Specialist salary higher than national average in Maryland.
The average salary for a Call Center Specialist in Maryland is $42,334, but we found that the city with the highest salary for Call Center Specialist jobs is Silver Spring, MD, and it is higher than Bethesda. Call Center Specialist jobs in Silver Spring can have the opportunity to earn higher salaries than in other cities in Maryland.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Silver Spring $45,701 $3,808 $879 $22
Bethesda $45,701 $3,808 $879 $22
Potomac $45,701 $3,808 $879 $22
Rockville $45,660 $3,805 $878 $22
Bowie $45,618 $3,802 $877 $22
Waldorf $45,577 $3,798 $876 $22
Gaithersburg $45,577 $3,798 $876 $22
Germantown $44,346 $3,695 $853 $21
Frederick $44,099 $3,675 $848 $21
Baltimore $42,210 $3,518 $812 $20

What Does a Call Center Specialist Do?

Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
Updated December 20, 2021
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Updated December 20, 2021
Brand Specialists are required to put themselves back into available states promptly after completing after-call work.
Updated December 19, 2021
A time in which a Brand Specialist performs tasks other than taking calls, such as sending emails or preparing paperwork.
Updated December 18, 2021

Frequently Asked Questions About a Call Center Specialist Salaries

What is the average of a Call Center Specialist in Maryland?

The Call Center Specialist salary range is from $37,010 to $48,562, and the average Call Center Specialist salary is $42,334/year in Maryland. The Call Center Specialist's salary will change in different locations.

Which location pays the highest Call Center Specialist salary in the United States?

The Call Center Specialist salary in San Jose, CA is $51,531 which is the highest in the US.

What kinds of reasons will influence the Call Center Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.

What is the growth rate of the Call Center Specialist's salary?

If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.