Call Center Specialist Salaries in Pennsylvania
How Much Does a Call Center Specialist Make in Pennsylvania?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Specialist in Pennsylvania is $42,756.
While Salary.com is seeing that Call Center Specialist salary in PA can go up to $54,202
or down to $32,534, but most earn between $37,406 and $48,747.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Specialist
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Call Center Specialist by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
UHS
Call Center Specialist, PRN
|
$61,839/yr
|
RANGE: $54,816 - $68,863
|
|
Universal Health Services, Inc.
Call Center Specialist, PRN
|
$53,395/yr
|
RANGE: $48,034 - $58,756
|
|
Clarion Psychiatric Center
Call Center Specialist, PRN
|
$53,395/yr
|
RANGE: $48,034 - $58,756
|
|
Temple Health
Call Center Specialist - Jenkintown, PA
|
$54,891/yr
|
RANGE: $49,514 - $60,268
|
|
UPMC
Operations Logistics Specialist, Associate (Call Center)
|
$60,583/yr
|
RANGE: $53,400 - $67,766
|
|
Center for Community Resources
Crisis Intervention Specialist- 988 Call Center
|
$56,867/yr
|
RANGE: $50,782 - $62,952
|
|
PeopleShare Inc
Call Center
|
$83,687/yr
|
RANGE: $76,040 - $91,334
|
|
Cellular Sales
Call Center Representative
|
$47,505/yr
|
RANGE: $43,060 - $51,950
|
|
Rivers Casino
Call Center Supervisor
|
$50,264/yr
|
RANGE: $44,164 - $56,363
|
|
Longevity Holdings
Call Center Representative (Bilingual)
|
$49,665/yr
|
RANGE: $44,792 - $54,538
|
Top 10 Highest Paying Cities For Call Center Specialist Jobs in Pennsylvania
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Specialist can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Specialist job salaries in Pennsylvania.
Some cities can pay higher salaries for Call Center Specialist jobs, which can indicate that there is a large demand for Call Center Specialist positions in this city.
The following table shows top 10 cities where the Call Center Specialist salary is higher than other cities in Pennsylvania.
Doylestown takes first place in this list, followed by Philadelphia, West Chester.
The Call Center Specialist salary is $46,385 in Doylestown,
which is higher than the national average. There are 4 cities' Call Center Specialist salary higher than national average in Pennsylvania.
The average salary for a Call Center Specialist in Pennsylvania is $42,756,
but we found that the city with the highest salary for Call Center Specialist jobs is Doylestown, PA, and it is higher than Philadelphia.
Call Center Specialist jobs in Doylestown can have the opportunity to earn higher salaries than in other cities in Pennsylvania.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Doylestown | $46,385 | $3,865 | $892 | $22 |
| Philadelphia | $44,891 | $3,741 | $863 | $22 |
| West Chester | $44,019 | $3,668 | $847 | $21 |
| Stroudsburg | $43,340 | $3,612 | $833 | $21 |
| Allentown | $42,941 | $3,578 | $826 | $21 |
| Bethlehem | $42,941 | $3,578 | $826 | $21 |
| Easton | $42,872 | $3,573 | $824 | $21 |
| Reading | $42,387 | $3,532 | $815 | $20 |
| Lancaster | $41,966 | $3,497 | $807 | $20 |
| Harrisburg | $41,906 | $3,492 | $806 | $20 |
What Does a Call Center Specialist Do?
Scripting assists the Brand Specialist speak in a language that reflects the brand, ensures a logical progression through the call and helps them focus on the reason for the call.
Updated December 15, 2021
Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
Updated December 20, 2021
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Updated December 20, 2021
Brand Specialists are required to put themselves back into available states promptly after completing after-call work.
Updated December 19, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Call Center Specialist Salaries
What is the average of a Call Center Specialist in Pennsylvania?
The Call Center Specialist salary range is from $37,406 to $48,747, and the average Call Center Specialist salary is $42,756/year in Pennsylvania.
The Call Center Specialist's salary will change in different locations.
Which location pays the highest Call Center Specialist salary in the United States?
The Call Center Specialist salary in San Jose, CA is $54,172
which is the highest in the US.
What kinds of reasons will influence the Call Center Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.
What is the growth rate of the Call Center Specialist's salary?
If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.
