Call Centre Team Leader Salaries in Scranton, PA
How Much Does a Call Centre Team Leader Make in Scranton, PA?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Centre Team Leader in Scranton, PA is $63,109.
While Salary.com is seeing that Call Centre Team Leader salary in Scranton, PA can go up to $73,601
or down to $52,405, but most earn between $57,506 and $68,601.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Centre Team Leader
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Similar Job Salaries to Call Centre Team Leader by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Jobleads-US
Donation Centre Team Leader
|
$88,201/yr
|
RANGE: $78,481 - $97,921
|
|
Primark
Team Leader - Newport Centre
|
$65,701/yr
|
RANGE: $58,371 - $73,030
|
|
MOD Super Fast Pizza, LLC
Team Leader
|
$61,527/yr
|
RANGE: $54,183 - $68,871
|
|
Goodwill of SWPA EE
Team Leader
|
$56,091/yr
|
RANGE: $49,860 - $62,322
|
|
The Escape Game
Team Leader
|
$63,521/yr
|
RANGE: $55,765 - $71,277
|
|
D2MJ
Team Leader
|
$53,914/yr
|
RANGE: $47,899 - $59,929
|
|
Burger King
Team Leader
|
$46,893/yr
|
RANGE: $41,380 - $52,406
|
|
Dunkin
Team Leader
|
$54,816/yr
|
RANGE: $48,700 - $60,931
|
|
PICS Inventory Specialists
Team Leader
|
$54,358/yr
|
RANGE: $48,799 - $59,916
|
What Does a Call Centre Team Leader Do?
When an employee needs help dealing with customer concerns, call center team leaders may step in, offer advice, or authorize a special adjustment.
Updated October 24, 2021
By listing the operating systems, network configurations or software that the call centre team leader will need to be able to use in the application, this will help attract candidates who are comfortable using this technology.
Updated December 21, 2021
The Average Speed of Answer metric (or ASA) is used to determine, on average, how long its taken to answer all calls (in seconds) presented to the call centre agents during a specified period.
Updated December 19, 2021
A Call Centre Manager has the responsibility of managing a group of Team Leaders, who then have teams of Agents reporting to them.
Updated December 14, 2021
This is where team leaders might be required to step in and talk to the customer to resolve the issue.
Updated December 12, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Centre Team Leader Salaries
What is the average of a Call Centre Team Leader in Scranton, PA?
The Call Centre Team Leader salary range is from $57,506 to $68,601, and the average Call Centre Team Leader salary is $63,109/year in Scranton, PA.
The Call Centre Team Leader's salary will change in different locations.
Which location pays the highest Call Centre Team Leader salary in the United States?
The Call Centre Team Leader salary in San Jose, CA is $83,490
which is the highest in the US.
What kinds of reasons will influence the Call Centre Team Leader's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Centre Team Leader.
What is the growth rate of the Call Centre Team Leader's salary?
If you are thinking of becoming a Call Centre Team Leader or planning the next step in your career, find the detailed salary report of a Call Centre Team Leader.
